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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7816 reviews)

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4.88

Based on 7,816 reviews, last reviewed 2nd Jul 2026

42650% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Amazing

Really quick and brilliant customer service Reviewed on: 22nd July 2022

Good service

I got the finance for my dream bike. Very happy! Reviewed on: 22nd July 2022

Great to deal with from start to finish

Just a great company to deal with,every person i have dealt with has been superb Reviewed on: 22nd July 2022

Excellent service and support

Totally satisfied with the service I received from first response finance. They cover everything in detail so you are fully aware of the contract you are signing. Five star experience. Reviewed on: 22nd July 2022

The only company helped me get on the road

First response finance is the only company whom I got my first vehicle finance.. the customer advisors have great knowledge of understanding customer’s requirement, the have also helped me with the payments break in covid times. 5 starts from me and all the best Reviewed on: 22nd July 2022

Best company ever.

The team at FRF are friendly,helpfull,and nothing is too much trouble for them. If you have any problems they are always willing to help. Reviewed on: 22nd July 2022

First Class Service

Very friendly, helpful staff, always go above and beyond to make experience enjoyable Reviewed on: 22nd July 2022

Great company

Got my first car with first response finance! They have been so helpful when I had issues with the garage that I was dealing with! Highly reccomend. Reviewed on: 22nd July 2022

Easy to deal with hassle free

Made buying my motorcycle really easy, everything was done online, see less experience Reviewed on: 22nd July 2022

Brilliant company

Always help me out with car finance We have use them a lot . Very helpful Quick at getting finance sorted . Always at the end of the phone . Brilliant. Reviewed on: 22nd July 2022

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