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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6934 reviews)

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4.94

Based on 6,934 reviews, last reviewed 16th Apr 2026

200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Customers first I had my car with them and they were very helpful when I faced financial difficulty and accepted me even though my credit score at the time wasn’t gre... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (6934)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

gave me a chance

my credit was bad as i was young i ruined it as some of us do, first response gave me a chance not only did i get a car i wanted, the customer service on every call is exceptional they cant do enough for you. not only have i never missed a payment but ive built my credit back up i would use them again and more importantly ide recommend them Reviewed on: 29th August 2021

Fantastic company

Best car finance company so helpful perfect customer service this company really do have your best interest at heart I would never go with another finance company again buying a car through first response is a stress fee experience thank you all at first response Reviewed on: 29th August 2021

Excellent

Ease from start to finish.. even went extra mile to ensure I ended up with my dream car Reviewed on: 27th August 2021

The best car finance company by far

Car finance is the best finance company around the are so helpfull and the don't rush you into choosing your car, the adviser that helped me wen above and beyond to help me get the car I wanted 10/10 customer service I would recommend to everyone and I will certainly be coming back to them when I decide to get a new car. Big thanks to all the staff at first response Reviewed on: 25th August 2021

Great Company

Got my first car thanks to first response, It was very easy to apply and got a very quick response. They are a great company and I highly recommend them Reviewed on: 25th August 2021

Review

Perfect Communication great sales team Reviewed on: 25th August 2021

Fast easy process

Great company.process was quick and easy.funds release immediately.couldnt be happier. Definately recommend Reviewed on: 25th August 2021

Hassle free really

I set my repayments and over what term, told them when and how i got paid, weekly or monthly in my case weekly and they automatically set direct debit payments to weekly on the day i get paid for me. Reviewed on: 25th August 2021

First response finance are amazing

Honestly can’t say anything bad about these guys, I don’t have the best credit but they still accepted me and I helped me and my disabled children so much! We can actually go places now. I can’t recommend these guys enough Reviewed on: 24th August 2021

Very helpful, understanding of different circumstances

I'm on my 5th aggrement with them can't recommend highly enough, understanding of my circumstances changing, they don't automatically say no, they listen and try to understand the bad points of your credit history and the circumstances around the occurring. And they deal with bad dealers effectly to deal with cars that wernt as described and faulty. Reviewed on: 23rd August 2021

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