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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7983 reviews)

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4.88

Based on 7,982 reviews, last reviewed 13th Jul 2026

50700% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Had 6 cars over 25 years with first response. Had 6 cars over 25 years with first response. Great company staff spot on .always helpful Reviewed on: 13th July 2026

Latest lowest rating:

1

Mad to get MP and Citizens advice involved as they d... Mad to get MP and Citizens advice involved as they do not look after their vulnerable customers Reviewed on: 10th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7983)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Very easy to talk to about concerns and finding cars around me

Found a car but didn't suit so they helped me by finding cars around my area fast and friendly service Reviewed on: 22nd July 2022

Excellent swift service

Easy to arrange, top quality customer service. Can’t recommend enough. Reviewed on: 22nd July 2022

Excellent

Excellent service, and quick process. Reviewed on: 22nd July 2022

Fantastic customer service! Very very helpful!

Highly recommend to any of my friends/family! Very very helpful and outstanding customer service! Reviewed on: 22nd July 2022

Easy to use company

Easy to use company and extremely helpful and efficient. Would highly recommend Reviewed on: 22nd July 2022

Best car finance company

Both my husband and myself have car finance , wouldn’t go anywhere else Reviewed on: 22nd July 2022

Amazing

Very quick response to getting a loan, was amazed Reviewed on: 22nd July 2022

Great fiance company

I have bought all my cars with finance from this company. Been with them a lot of years, and wouldn't use anyone else . They so easy to deal with decent rates of interest. Everything can be done online , and is to do. Reviewed on: 22nd July 2022

Friendly and efficient service

Everyone I spoke to was friendly and they helped quickly with any queries or problems I had. Reviewed on: 22nd July 2022

Wouldnt use anyone else.

Staff are always willing to help and provide as much information as possible and always friendly and happy to go the extra mile.. never had a bad phone call with these guys Reviewed on: 22nd July 2022

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