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First Response Finance: Car finance reviews

View other First Response Finance products
4.94
Based on 6,934 reviews, last reviewed 16th Apr 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

Customers first I had my car with them and they were very helpful when I faced financial difficulty and accepted me even though my credit score at the time wasn’t gre... Read more Reviewed on: 16th April 2026
Chelsie H's avatar
Chelsie H

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
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Steve K
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (6934)

Very helpful, understanding of different circumstances

5
I'm on my 5th aggrement with them can't recommend highly enough, understanding of my circumstances changing, they don't automatically say no, they listen and try to understand the bad points of your credit history and the circumstances around the occurring. And they deal with bad dealers effectly to deal with cars that wernt as described and faulty. Reviewed on: 23rd August 2021
Gary 's avatar
Gary

Brilliant company and the staff are all lovely

5
Brilliant company, staff are all lovely and very helpful, would highly recommend Reviewed on: 23rd August 2021
Tammy walker's avatar
Tammy walker

Quick and friendly

3
Quick and friendly When I had issues with car dealer they were very supportive Reviewed on: 23rd August 2021
Nicole L's avatar
Nicole L

Great & efficient

5
Great & efficient car finance, super to deal with Reviewed on: 23rd August 2021
Bill Martin's avatar
Bill Martin

The most straight forward finance company around

5
After search through various finance companies i cam across First Response, and it was relief when there systems were so simple to use and more importantly understand. Since then it has been great even down to there communications which i was surprised when i got a text telling me my payment was going to fall on a bank holiday and if needed i could call to rearrange, never had this kind of service even from high street banks. First Response...First Class! Reviewed on: 23rd August 2021
Michael Wray's avatar
Michael Wray

Bike/Car Finance

5
I used them when i had to get a car and i have just got my partners moped. The repayments are affordable and u can choose what date and day they can take the money from your account Reviewed on: 23rd August 2021
Alex Widdowson 's avatar
Alex Widdowson

3rd car from them

5
I’m on my 3rd car from first responce finance they are nice understanding people always willing to go the extra mile to help out Reviewed on: 22nd August 2021
Darren Brown's avatar
Darren Brown

Great service, low prices

5
After a year with First Response Finance I'm happy to renew with them again. First Response Finance have really good car insurance pricing, great customer service and they are always available. They are the best choise for me! Reviewed on: 21st August 2021
Anonymous's avatar
Anonymous

Excellent customer support and services

5
They provided the right finance product for my needs and i was able to buy and drive away my new car in very short time. And they gave me also good advice on what to buy. Reviewed on: 21st August 2021
Alessandro Delia Russell's avatar
Alessandro Delia Russell

Simple, efficient and friendly

5
I didn't think I'd get finance, but they not only found me a good deal, they made the whole experience so easy and stress free. It took less than a week from the initial query, to picking up my new car. Would highly recommend this company! Reviewed on: 20th August 2021
Susan's avatar
Susan

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