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First Response Finance: Car Finance reviews

View other First Response Finance products
4.95
Based on 6,926 reviews, last reviewed 28th Sep 2025
86% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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Latest highest rating:

5

BaCk On ThE rOaD Being on a Debt plan, it was very stressful trying to obtain finance but thanks to First Response, I was delighted to be back on the road. Reviewed on: 23rd July 2025
Lee's avatar
Lee

Latest lowest rating:

1

I have purchased a van and I had troubles only . I have purchased a van and I had troubles only . The documents were provided as having full maintenance each ear and when I had a full check: non of t... Read more Reviewed on: 8th July 2025
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Lucian
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About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

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First Response Finance Car Finance reviews (6926)

Helped me out when I least expected, thank you.

4
Overall very good and helped me out with car finance which I thought I wouldn't be able to obtain. Reviewed on: 16th August 2021
Marlon Taylor's avatar
Marlon Taylor

Simple

5
Easy, simple, quick process online set up Reviewed on: 16th August 2021
Emma Brownlee's avatar
Emma Brownlee

Great customer service

5
Happy to help with any problems and help you with online quotes Reviewed on: 16th August 2021
Martin Davidson's avatar
Martin Davidson

top class caring company

5
was so easy to deal with the staff were second to no other Reviewed on: 16th August 2021
Terry Rowlandrowlandterence's avatar
Terry Rowlandrowlandterence

12 years

5
I have been useing firstresponce for over 12 years and 4/5 cars later we still get the same exacting service as if it was the first time. I recomend them to all that ask weres best to get car finance. Reviewed on: 16th August 2021
Anthony's avatar
Anthony

Treated me like a human for once

5
The guys and girls and first response were very professional, polite, helpful and above all respectful. I was a paramedic but had to give up work due to a major motorbike crash which nearly took my life, but ruined my credit due to not being able to work. They got me the best rate they could and treat me like a human for once instead of other finance companies just looking at your numbers. I would honestly recommend anyone to try first response finance but that said only do it if your comfortable you can afford it, don't get higher in debt just to have a posh new car, kitchen, extension ect. Reviewed on: 16th August 2021
Ryan Lee's avatar
Ryan Lee

When no one else would help

5
Great customer service so helpful when my car was written off and awaiting pay out from insurance enabling me to get back on the road Reviewed on: 16th August 2021
Lynn Pye's avatar
Lynn Pye

Amazing, helpful and committed

5
First response were patient and efficient when dealing with my car finance after I suffered a car crash with my previous car. Customer service was impeccable and the waiting response time was super quick. I was greeted with a friendly manner which made me feel at ease and able to communicate efficiently ... thank you first response , you made my entire experience easy...highly recommended Reviewed on: 16th August 2021
Mlh's avatar
Mlh

Really easy and friendly

5
First response finance was really easy to set up, they where very helpful and everything was clear and put in terms you can understand. Reviewed on: 16th August 2021
Kim 's avatar
Kim

fantastic service, very helpful

5
I have always found the staff to be friendly, very helpful and knowledgeable in helping me move forward in my application, so much that I came back to them again a second time. I would highly recommend first response finance Reviewed on: 16th August 2021
karen's avatar
karen

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