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First Response Finance: Car finance reviews

View other First Response Finance products
4.94
Based on 6,934 reviews, last reviewed 16th Apr 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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Latest highest rating:

5

Customers first I had my car with them and they were very helpful when I faced financial difficulty and accepted me even though my credit score at the time wasn’t gre... Read more Reviewed on: 16th April 2026
Chelsie H's avatar
Chelsie H

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
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Steve K
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (6934)

Absolutely amazing, understanding, helpful.

5
I love having finance with first response finance they are incredible and really understanding, they are fantastic to work with, they are my number one company I go to for finance and will continue to use. Reviewed on: 13th August 2021
Leigh Sneddon's avatar
Leigh Sneddon

Quick and easy finance.

5
I was able to apply and get my finance the same day. Quick and easy to do over their online application form. Reviewed on: 13th August 2021
Mark Ringstead's avatar
Mark Ringstead

Fantastic

5
Our 3rd year with first response finance and wouldn't go to any other finance companies the customer service is way beyond expectation and all staff dealings are polite and helpful Reviewed on: 13th August 2021
Dinan 's avatar
Dinan

Excellent customer service

5
It was very easy to apply for the finance and application went very quickly so I was able to drive my dream car. All of the details were clearly explained. Recently I had some financial difficulties but First Response Finance was very supportive and advised the best repayment solutions so can't recommend enough! The advantage is they have a website as well so you can stay up to date with all payments etc. Fantastic service! Reviewed on: 13th August 2021
Aleksandra Goliwas's avatar
Aleksandra Goliwas

Excellent customer service

5
Fast and efficient service. Felt the whole process was all dealt with very professionally. Reviewed on: 13th August 2021
Jill's avatar
Jill

Amazing

5
Amazing service struggled when the place I got my bike but customer service stayed on the phone for nearly an hour with me till it got sorted and was very helpful Reviewed on: 13th August 2021
Aaron's avatar
Aaron

Get what you want no hassle

5
First class from start to finish Reviewed on: 13th August 2021
Mark Davies's avatar
Mark Davies

Excellent Service

5
I have two vehicles from First Response. Both deals were done with little effort and with great ease. The staff were friendly and very helpful from start to finish. Very happy customer. Reviewed on: 13th August 2021
Michael Randle's avatar
Michael Randle

Fast efficient company

5
Fast efficient, choose my car on a Sunday and collected the car by Tuesday very quick and happy with the whole experience Reviewed on: 13th August 2021
Chris's avatar
Chris

Amazing

5
Amazing customer service and always there for their customers! Would definitely recommend to family and friends who want car finance! Thanks guys :) Reviewed on: 13th August 2021
Alice's avatar
Alice

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