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First Response Finance: Car finance reviews

View other First Response Finance products
4.94
Based on 6,934 reviews, last reviewed 16th Apr 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Customers first I had my car with them and they were very helpful when I faced financial difficulty and accepted me even though my credit score at the time wasn’t gre... Read more Reviewed on: 16th April 2026
Chelsie H's avatar
Chelsie H

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
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Steve K
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (6934)

110% whiling to help in anyway they can

4
From start to finish very helpful when your credit rate is not that good they where there to help thanks Reviewed on: 13th August 2021
Lee gransden's avatar
Lee gransden

Professional and Understanding

5
Having used first response finance several times over the last few years, I have found them extremely professional and understanding. They work hard to give you the best possible service with no pressure or rush to find a vehicle. All of the advisors I have spoken with have been lovely. They’re all very empathetic and clear on the advice they give. I have recommended first response to lots of my friends and know that when they have used first response, their experience has been the same as mine. As a company I would like to use this platform to say thanks! Reviewed on: 13th August 2021
Anthony Murphy's avatar
Anthony Murphy

Great

5
They are so easy to work with and fast and friendly and would definitely use them again Reviewed on: 13th August 2021
Anthony lowe's avatar
Anthony lowe

Quick an reliable

5
Good fast an easy to work with an helps you with every step going Reviewed on: 13th August 2021
Dean crawford 's avatar
Dean crawford

Helpful and Caring

5
First Response were amazing, they are so helpful and caring. They didn't look at my poor credit rating which was caused by a sudden change in circumstances. First Response looked at my income, my outgoings and my recent history of making all my payments on time. They treated me like a person, not a credit report, I would recommend First Response to anyone. Reviewed on: 13th August 2021
Caroline Mackay's avatar
Caroline Mackay

Surprised Availability

5
First Response offered me finance when not many would, in return I’ve never missed a payment, I’m now on my second car with them and they allowed me to up my package to get a better car and I am very appreciative. They have been fantastic and always making sure things are ok without any hassle. Happy with their service Reviewed on: 13th August 2021
Stephen Wilson's avatar
Stephen Wilson

Excellent service, really helpful, deal with issues straight away

5
Excellent support, staff really polite and helpful Reviewed on: 13th August 2021
Hayley 's avatar
Hayley

Great company

5
Cant fault First Response. Have now financed three cars through them and has been hassle free every time. The staff are great and can speak to them easily. Dont often do reviews but they deserve it. Reviewed on: 13th August 2021
Gill's avatar
Gill

Awsome

5
Fantastic company easy and straight forward, fast response to all enquiries rapid payout Reviewed on: 13th August 2021
Tomos's avatar
Tomos

Top service

5
Brilliant staff n customer service Reviewed on: 13th August 2021
Courtney Bennett's avatar
Courtney Bennett

Review First Response Finance: Car finance now

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