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First Response Finance: Car Finance reviews

4.95
Based on 6,928 reviews, last reviewed 20th Dec 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Had such a great experience with them Had such a great experience with first response they have helped me out so much in the year I have been with them Reviewed on: 29th October 2025
Phillip w's avatar
Phillip w

Latest lowest rating:

1

Avoid this company Never missed a payment! Avoid this company Never missed a payment! Customer for over 10 years and this is the thanks I get. I’ve been sold multiple faulty cars by First Respo... Read more Reviewed on: 20th December 2025
Claire's avatar
Claire

About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

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First Response Finance Car Finance reviews (6928)

Very helpful and brilliant customer support

5
I have use first response finance for the last 9 years and they have always been very helpful Reviewed on: 13th August 2021

Quality company

5
Good company fast response and quick payout Reviewed on: 13th August 2021

Quick, easy and straight forward!

5
As somebody with poor credit, I never believed I'd be able to finance my dream car. With help, support and an easy process, I did this with First Response Finance. The communication and paperwork was very clear and straightforward. Will be using them again. Reviewed on: 13th August 2021

first to the post

5
The car finance was set up easily and quick. I can have an access to my account at any time online, so thats giving me the control over my payments. Good company to deal with. First to the post! Reviewed on: 13th August 2021

Great experience with this company

5
This is my second car finance, with company, it was quick, easy, no problem at all, customer service was brilliant, I only have good things to say how well I was treated, all explained to me re finance, had my new car in a week! Reviewed on: 13th August 2021

Great customer service

5
Could not do enough and always there to answer any questions Reviewed on: 13th August 2021

Brilliant

5
Great service, feel well looked after. Reviewed on: 13th August 2021

Outstanding service

5
Used them for several years. My credit wasn’t the best and they helped when nobody else would. Always extremely helpful and friendly and always go the extra mile to help. I honestly cannot thank and recommend them enough. Reviewed on: 13th August 2021

Top service

5
Have two car contracts. Excellent fast service. Cheap repayments and very understanding. Helped out massive through the covid crisis. Will continue to use them and recommend them for time to come. Many thanks Jack D Atkinson Reviewed on: 13th August 2021

Very helpful and assisted in us getting our new used car

5
I would definitely request finance from them again as they were very helpful We would not have had a new used car if it wasn’t for them assisting and giving us finance for it Reviewed on: 13th August 2021

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