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First Response Finance: Car finance reviews

View other First Response Finance products
4.94
Based on 6,934 reviews, last reviewed 16th Apr 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

Customers first I had my car with them and they were very helpful when I faced financial difficulty and accepted me even though my credit score at the time wasn’t gre... Read more Reviewed on: 16th April 2026
Chelsie H's avatar
Chelsie H

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
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Steve K
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (6934)

I Would definitely recommend them

5
Since ive been with first response they have helped me at times when things have been difficult and they was easy to talk to. They understood and helped me. They are a very good company to be with yes maybe a bit expensive in reality with interest but I'm not ever changing. Reviewed on: 13th August 2021
Sue's avatar
Sue

Really understand customers

5
I’ve never spoken directly to an underwriter before, it was a great experience where you can explain anything Reviewed on: 13th August 2021
sandersons2011@live.co.uk's avatar
[email protected]

I needed a car to get to work and first response made that happen for me

5
So fast and quick very good response from them. now I have a car and am very happy Reviewed on: 13th August 2021
Lisa Leech's avatar
Lisa Leech

Great company

5
Absolutely brilliant. I could not have asked for a better company. Very friendly and hassle free. Reviewed on: 13th August 2021
Jason 's avatar
Jason

Car finance

5
I have used First Response to purchase my last 3 cars the customer service is excellent and when my last car self destructed they moved heaven and earth to sort the issue out and get me another car. I would recommend them to anyone and will continue to use them in the future. Reviewed on: 13th August 2021
Fiona's avatar
Fiona

Excellent

5
I've been with the company for a few years now and the experience I have with the team is best by far they go that step further to help you x that's why I'm still with them Reviewed on: 13th August 2021
Elizabeth Matheson 's avatar
Elizabeth Matheson

Excellent finance company

5
Have had a great experience with this company excellent communication and finance sorted quickly and the staff are always there to help would recommend to anyone Reviewed on: 13th August 2021
Simon Espin's avatar
Simon Espin

Fair and look beyond your credit score

5
I really do reccomend this company, I have been with this company for a good 5 years, I have very poor credit and found that the team at first responded finance looked beyond my credit score and gave me a fair deal and took everything into consideration when offering me the car finance, I highly reccomend people to give them a try as they are brilliant Reviewed on: 13th August 2021
Claire Louise Barnes's avatar
Claire Louise Barnes

Excellent Service

5
Amazing from A to Z. I don't think I have ever had such care and support from any other company than I have with FRF. Even during Covid they have been understanding throughout. Reviewed on: 13th August 2021
Laxmi kaldi's avatar
Laxmi kaldi

Highly recommended

5
Very helpful staff and as a single mum the best way I could afford to get a car at affordable price each month. Reviewed on: 13th August 2021
Emily's avatar
Emily

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