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First Response Finance: Car Finance reviews

4.95
Based on 6,928 reviews, last reviewed 20th Dec 2025
99% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Had such a great experience with them Had such a great experience with first response they have helped me out so much in the year I have been with them Reviewed on: 29th October 2025
Phillip w's avatar
Phillip w

Latest lowest rating:

1

Avoid this company Never missed a payment! Avoid this company Never missed a payment! Customer for over 10 years and this is the thanks I get. I’ve been sold multiple faulty cars by First Respo... Read more Reviewed on: 20th December 2025
Claire's avatar
Claire

About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

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First Response Finance Car Finance reviews (6928)

Quick and easy

5
The application process was easy enough, there is always someone to answer queries and a friendly staff who are ready to answer your questions. Never had a problem and will use again Reviewed on: 13th August 2021

Excellent service

5
Excellent service , good customer service , swift response Reviewed on: 13th August 2021

Brilliant quick service

5
Got car finance brilliant from start ill use them again Reviewed on: 13th August 2021

Everything I could want

5
What I love most about first response is how simple everything is. The payments are so easy to maintain, they don/ bombard me with marketing every month like other finance companies have and they don't make random phone calls to you. Everything is simple and I love thay Reviewed on: 13th August 2021

I Would definitely recommend them

5
Since ive been with first response they have helped me at times when things have been difficult and they was easy to talk to. They understood and helped me. They are a very good company to be with yes maybe a bit expensive in reality with interest but I'm not ever changing. Reviewed on: 13th August 2021

Really understand customers

5
I’ve never spoken directly to an underwriter before, it was a great experience where you can explain anything Reviewed on: 13th August 2021

I needed a car to get to work and first response made that happen for me

5
So fast and quick very good response from them. now I have a car and am very happy Reviewed on: 13th August 2021

Great company

5
Absolutely brilliant. I could not have asked for a better company. Very friendly and hassle free. Reviewed on: 13th August 2021

Car finance

5
I have used First Response to purchase my last 3 cars the customer service is excellent and when my last car self destructed they moved heaven and earth to sort the issue out and get me another car. I would recommend them to anyone and will continue to use them in the future. Reviewed on: 13th August 2021

Excellent

5
I've been with the company for a few years now and the experience I have with the team is best by far they go that step further to help you x that's why I'm still with them Reviewed on: 13th August 2021

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