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First Response Finance: Car Finance reviews

4.95
Based on 6,928 reviews, last reviewed 20th Dec 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

Had such a great experience with them Had such a great experience with first response they have helped me out so much in the year I have been with them Reviewed on: 29th October 2025
Phillip w's avatar
Phillip w

Latest lowest rating:

1

Avoid this company Never missed a payment! Avoid this company Never missed a payment! Customer for over 10 years and this is the thanks I get. I’ve been sold multiple faulty cars by First Respo... Read more Reviewed on: 20th December 2025
Claire's avatar
Claire

About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

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First Response Finance Car Finance reviews (6928)

Very good, fast and helpful

5
Whenever I had issue they’d help straight away, always had answers and very nice Reviewed on: 13th August 2021

Brilliant company

5
Brilliant company for finance, always happy to help and all around great service. Reviewed on: 13th August 2021

Purchasing a new bike

5
I contacted first response about sorting finance out for me to upgrade to a brand new motorcycle It was so easy to talk to them .all was explained and everything was sorted within 24hrs Hassle free Brilliant sevice Reviewed on: 13th August 2021

I used them for motorcycle finance

5
Brilliant to deal with friendly delt with the dealer direct nothing is to much trouble well recommended Reviewed on: 13th August 2021

2 words THE BEST

5
First response finance are the best! Never had a problem with them, always provided me with finance and great customer service. I've just paid my finance off with them and when i did the lady who i spoke to made me feel so appreciative and thanked me for been a brilliant customer. Never would i use anybody else there brilliant Reviewed on: 13th August 2021

Great company and always happy to help with any issues

5
Great experience when financing fast easy and responsive Reviewed on: 13th August 2021

Great company

5
Struggled to get car finance, first response finance gave me chance couldn't fault have a great service quick and easy. Reviewed on: 13th August 2021

Helpful and explained everything with ease and answering any questions I had.

5
This company helped me put car finance in place for me they made it so easy to understand every aspect of the finance as it was my first time have car finance and was a bit scared taking out such a large amount they made my payments affordable great company and would definitely use again. Reviewed on: 13th August 2021

Fantastic service on my first ever finance agreement

5
I applied for finance on a new motorcycle through first response and I was extremely happy with their service, as it was my first vehicle and finance agreement I often found myself with questions which first always answered exactly how I was looking for, never had an issue getting in touch and all customer service members have been more than helpful, I will definitely be looking to finance my next vehicle through first response Reviewed on: 13th August 2021

Easy, Quick and Reliable

5
For a first time finance user it was very easy to sign up, very quick with there responses and very reliable, I got a call from the car company saying they’ve received the money I can collect the car whenever I can within 5 minutes of completing the finance application! Was very impressed I will definitely recommend to friends and family! Reviewed on: 13th August 2021

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