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First Response Finance: Car Finance reviews

4.95
Based on 6,928 reviews, last reviewed 20th Dec 2025
99% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Had such a great experience with them Had such a great experience with first response they have helped me out so much in the year I have been with them Reviewed on: 29th October 2025
Phillip w's avatar
Phillip w

Latest lowest rating:

1

Avoid this company Never missed a payment! Avoid this company Never missed a payment! Customer for over 10 years and this is the thanks I get. I’ve been sold multiple faulty cars by First Respo... Read more Reviewed on: 20th December 2025
Claire's avatar
Claire

About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

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First Response Finance Car Finance reviews (6928)

Great service

5
From the first phone call to sorting out the finance was just great. You get treated like a person. They can't do enough to help you, and explain everything to you Reviewed on: 13th August 2021

Mr

5
Very helpful and approach each case individually. This is not the first time I have used their services. Reviewed on: 13th August 2021

Amazing service

5
Very quick and effecient service provided. Staff extremely friendly, finance sorted within 24 hours. Reviewed on: 13th August 2021

Brilliant service

5
Excellent and very friendly customer service. Repayments are the cheapest I've ever dealt with. Would highly recommend this firm to everyone Reviewed on: 13th August 2021

Brilliant

5
This company is absolutely fantastic, customer service is amazing, so friendly and helpful, I fell onto financial difficulty a few months back and they did everything they could to help me and so understanding! Would definitely recommend for car finance! Fab company!!! Reviewed on: 13th August 2021

Very helpful company

5
As a first timer they were more than helpful and really great staff Reviewed on: 13th August 2021

Amazing, friendly

5
They was very helpful and accommodating to me and helped me get my finance and the car I wanted Reviewed on: 13th August 2021

Got car finance. Very easy and straightforward

5
First response finance is the best finance company I have even known. Easy and straightforward. Been with them for 4years without any problems. Just recently upgraded my car without any hassle. Reviewed on: 13th August 2021

Finance whilst on iva

5
Fantastic, quick and easy to manage. Kept me informed and supported me with a difficult iva situation Reviewed on: 13th August 2021

Helpful

3
They've helped me out alot while I've been with them the vehicle I bought keeps breaking and they're always willing to help Reviewed on: 13th August 2021

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