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First Response Finance: Car finance reviews

View other First Response Finance products
4.94
Based on 6,934 reviews, last reviewed 16th Apr 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Customers first I had my car with them and they were very helpful when I faced financial difficulty and accepted me even though my credit score at the time wasn’t gre... Read more Reviewed on: 16th April 2026
Chelsie H's avatar
Chelsie H

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (6934)

Payments

5
I spoke to FRF and couldn't have been happier, I struggled with only one of my payments during the COVID pandemic and they were able to allow me to leave one payment and pay it at a later date. It took a huge weight off of my shoulders. They couldn't have been any more helpful telling me not to worry and if it needed to happen again then to call them and they would do what they could!! Reviewed on: 13th August 2021
Victoria's avatar
Victoria

Great company

5
I got a really good finance deal through first response. Will use them again in the future. Reviewed on: 13th August 2021
paul-mcknight@hotmail.co.uk's avatar
[email protected]

Easy credit score improving car finance

5
I belive I am into my fifth year with 3 different vehicles with First Response. My credit score has improved greatly, when I ran into financial problems one phone call sorted everything out. Weekly or monthly payments with the added bonus of being able to pay more on the app. All cars bought are scrutinised for year, value etc. Definitely an A☆ company. Reviewed on: 13th August 2021
John Plumb's avatar
John Plumb

Excellent

5
From the first initial call all the way through to receiving the finance for the car was smooth and company kept us upto date on progress. Reviewed on: 13th August 2021
Neil 's avatar
Neil

Great.really helpfull.easy process

5
They are a really helpfull company i got refused elsewere but first response finance helped me get my bike finance and i was really pleased with the way they were with me and i had my new bike deliverd with in a week.and its easy low weekly payments .i will definatly be buying my next new bike with these .thanks for helping me get on the road.5 star service Reviewed on: 13th August 2021
Leon's avatar
Leon

Very helpful

5
Very helpful when needed, they don't harrass me when I don't need to be, whenever I need anything they're quick to help and resolve any queries I ha e Reviewed on: 13th August 2021
Lewis2000's avatar
Lewis2000

Great service

5
From the first phone call to sorting out the finance was just great. You get treated like a person. They can't do enough to help you, and explain everything to you Reviewed on: 13th August 2021
Barry Dealey's avatar
Barry Dealey

Mr

5
Very helpful and approach each case individually. This is not the first time I have used their services. Reviewed on: 13th August 2021
krzysztof slowikowski's avatar
krzysztof slowikowski

Amazing service

5
Very quick and effecient service provided. Staff extremely friendly, finance sorted within 24 hours. Reviewed on: 13th August 2021
Caoimhe 's avatar
Caoimhe

Brilliant service

5
Excellent and very friendly customer service. Repayments are the cheapest I've ever dealt with. Would highly recommend this firm to everyone Reviewed on: 13th August 2021
Sharon's avatar
Sharon

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