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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7963 reviews)

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4.88

Based on 7,962 reviews, last reviewed 9th Jul 2026

49750% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They made my dream come true. They made my dream come true. Really professional, thoughtful and they always responded quick to any requests Reviewed on: 9th July 2026

Latest lowest rating:

1

Avoid them at all costs, bad customer service. Avoid them at all costs, bad customer service. Reviewed on: 9th July 2026

Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7963)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Friendly

Helpful helped me out after I crashed my motorbike Reviewed on: 22nd July 2022

Amazing Service

Honestly the best people they were so helpful even when i couldn't get the vehicle i wanted they stayed with me for a few months until it became available and made it super easy to get my vehicle within a day! Reviewed on: 22nd July 2022

Great company

First response have been amazing, they have gone above and beyond, when we had an issue with the vehicle we purchased, and had to have it changed, they went out of their way to make it as seem less and painless as possible for us to exchange the faulty vehicle and the finance, highly recommended Reviewed on: 22nd July 2022

Fast turn around

I bought a bike from a well established dealer at 16.30 on a Monday everything was sorted by the following morning and I picked the bike up at 13.30 the next day Reviewed on: 22nd July 2022

Excellent company and easy to deal with

Excellent company, easy to deal with, made my application process easy and fast. Reviewed on: 22nd July 2022

Very fast to set things up

Intrest rates are a bit high but when you havent got the cash its a good option Reviewed on: 22nd July 2022

Amazing company

Unfortunately my motorcycle was hit whilst parked. First response helped every step of the way. It felt like the cared more for my wellbeing and than the bike. I also had some issues with payments. Customer service was great and I was supported with this. I would 100 percent use again and cannot recommend enough Reviewed on: 22nd July 2022

Simply amazing

I tried so many other companies before first response and never gave me the time i got recommended by a friend to try first response and wow the service was simple amazing i had a car in a few hours i will be using this company ever single time i change mr car Reviewed on: 22nd July 2022

100% ok

100% ok 100% ok 100% ok 100% ok 100%ok 100% ok 100% ok 100% ok. Reviewed on: 22nd July 2022

Easy and reliable

Great finance company, helpful and all questions answered on the website or with customer service. Reviewed on: 22nd July 2022

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