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First Response Finance: Car finance reviews

View other First Response Finance products
4.95
Based on 6,929 reviews, last reviewed 5th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

Had such a great experience with them Had such a great experience with first response they have helped me out so much in the year I have been with them Reviewed on: 29th October 2025
Phillip w's avatar
Phillip w

Latest lowest rating:

1

Would not even give this place 1 star . Would not even give this place 1 star . Got a car on finance from tollbar motors from first response finance and had problems from day 1 with the car ... Read more Reviewed on: 5th February 2026
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Tez
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (6929)

Great customer service

5
Customer service was great, quick response to any questions I had, finance was dealt with quickly and with no issues, would use thus company again and would recommend Reviewed on: 13th August 2021
Emma McClymont's avatar
Emma McClymont

Personal and tailored service

5
During this pandemic. First Response Finance have been responsive and supportive to ensure that we were always able contact them when needed and they followed up where they said they would. Kept promises and made sure that processed were smooth and we were kept informed every step. Reviewed on: 13th August 2021
mamacleo84@hotmail.co.uk's avatar
[email protected]

Very good service

5
They are very friendly and very helpful Reviewed on: 13th August 2021
Louise noon 's avatar
Louise noon

Fantastic

5
Fantastic company very easy from start to finish to get my new car very friendly and helpful staff Reviewed on: 13th August 2021
Laura Greig's avatar
Laura Greig

Amazing

5
Great experience from start to finish! All information was clear and easy to understand. Would highly recommend Reviewed on: 13th August 2021
Jackef 's avatar
Jackef

Changed my life

5
I have 3 kids, two are Austistic. I really needed a car, and First Response provided me with the car finance I needed when no one else would. I was able to attend appointments etc, and to be honest, I'll always be grateful for that help at that time Reviewed on: 13th August 2021
Nigel 's avatar
Nigel

The best company finance in the uk

5
efficient and fast work, i can recommend this company for everyone Reviewed on: 13th August 2021
Rogerio Batista's avatar
Rogerio Batista

Amazing & Friendly

5
Without first finance, I wouldn’t have been able to get to work as a phlebotomist with the NHS. I am in an IVA & no other company would even acknowledge that I needed a part exchange ASAP as my old car needed expensive work done on it which I couldn’t afford. The team were so friendly & helpful and actually listened to me. Great company & would highly recommend to anyone. Reviewed on: 13th August 2021
Toni's avatar
Toni

This company has been brilliant!

5
This company has been brilliant from the beginning, always there to help, even the online account is a bonus to keep track on payments, would high recommend! Thankyou for helping us when we needed it the most! Reviewed on: 13th August 2021
Kim's avatar
Kim

Fantastic company, very helpful and friendly

5
Had 3 cars on finance with first response, everything has been sorted quickly, explained all payments. All staff are very friendly Reviewed on: 13th August 2021
Phillip Clarke's avatar
Phillip Clarke

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