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First Response Finance: Car finance reviews

4.95
Based on 7,102 reviews, last reviewed 24th Apr 2026
16700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Customer care was excellent Very knowledgeable on th... Customer care was excellent Very knowledgeable on their products and very welcoming Reviewed on: 24th April 2026
George C's avatar
George C

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (7102)

Good quality

5
Its my first time with any credit broker and first response are really good I'm very happy got my car so all good Reviewed on: 13th August 2021

Great

4
Always had great customer service with these guys, their online website is easy to navigate and use as well, no complaints from me Reviewed on: 13th August 2021

Excellent service

5
They have been excellent with the service on my finance for my motorbike and brilliant customer service. Really understanding about my circumstances and very helpful. Reviewed on: 13th August 2021

High Quality, Personal Service.

5
I was sceptical about getting car finance due to my poor credit rating but First Response listened to my story understood. They made me feel human and not like they were trawling for business by assessing me and hoping for the best. Every staff member I have spoken to has been polite, professional and helpful. I would have no problem at all recommending First Response and I know my next car will be bought through them too. Reviewed on: 13th August 2021

First class service

5
Excellent service from start to finish. Very understanding operaters when you phone. They ensure a fair price for the car before offering finance Reviewed on: 13th August 2021

5 star service

5
Bought a bike and used First Response Finance. Absolute pleasure to do business with. Quick and easy application and all done within a day. Highly recommend. Reviewed on: 13th August 2021

Great flexible company

5
This company truly are amazing! With easy to reach customer services. They have been very accommodating with myself throughout this pandemic and with their help I’ve managed to stay on top of my finances, I honestly can’t thank them enough and I don’t see why they’re not supplying everyone. Reviewed on: 13th August 2021

Great customer service

5
I had a few issues on setting my finance up and the Cubs timer service team were absolutely brilliant helping me with everything that needed changed on my account. Reviewed on: 13th August 2021

Great company , very understanding

4
After a poor start with Finace , I had not the best credit rating, however first response finance were very helpful and understanding and helped me get a car , good company to be in with Reviewed on: 13th August 2021

Cracking service

5
After having trouble trying to find finance in the past first response finance had been on hand. Reviewed on: 13th August 2021

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience. Write a review