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First Response Finance: Car Finance reviews

4.95
Based on 6,925 reviews, last reviewed 23rd Jul 2025
32% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

BaCk On ThE rOaD Being on a Debt plan, it was very stressful trying to obtain finance but thanks to First Response, I was delighted to be back on the road. Reviewed on: 23rd July 2025
Lee's avatar
Lee

Latest lowest rating:

1

I have purchased a van and I had troubles only . I have purchased a van and I had troubles only . The documents were provided as having full maintenance each ear and when I had a full check: non of t... Read more Reviewed on: 8th July 2025
Lucian's avatar
Lucian

About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

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First Response Finance Car Finance reviews (6925)

Fantastic fincance company

5
The lady I spoke to who done my finance I can’t remember her name but she was so helpful and so easy to understand. I new exactly where I was with everything and I would highly recommend the company to anyone. Reviewed on: 13th August 2021

Excellent service

5
Excellent service from start to finish, went above and beyond my expectations Reviewed on: 13th August 2021

They were so helpful and easy to deal with

5
They were so helpful and easy to deal Reviewed on: 13th August 2021

Fantastic Company

5
Very quick, reliable company with great customer service! Reviewed on: 13th August 2021

So helpful!

5
First response was a god send for me. I needed to get a finance for my new car and they came through and I was so chuffed I was accepted after not having the best credit score. Everything was straight forward, and the information was sent straight to my email so I could access it with ease. Payments aren't excessive and are reasonable. I would recommend to others. Reviewed on: 13th August 2021

Good finance

5
Very good car finance and helpful Reviewed on: 13th August 2021

Very efficient and quick

5
They sorted all I needed within a few days. Reviewed on: 13th August 2021

First response

5
This is my 3rd car on finance. This company went above & beyond before I even purchased this car to make sure it was the right 1 for me. They were so so helpful compared to any other finance companies I have been with! Thanks first response! Reviewed on: 13th August 2021

Absolutely world class service

5
First response have an amazing customer service, they always priorities your request and make sure you are satisfied. I had ordered a car that had faults and I flagged this with the dealer who refused to pickup the car n rectify the issue, alerted first response who were quick to get the vehicle inspected and recovered back to the dealer. Got a full refund of my deposit and had my finance restored in 24hrs and ordered another car without any hustle. Would highly recommend them. Reviewed on: 13th August 2021

Customer service zero to none!!

5
Amazing customer service every time you ring nothing is too much problem for the advisors and they are so understanding Reviewed on: 13th August 2021

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