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First Response Finance: Car finance reviews

View other First Response Finance products
4.95
Based on 7,104 reviews, last reviewed 25th Apr 2026
16900% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

Laura at First Response Finance I spoke to Laura at First Response Finance and she was very knowledgeable and guided me through the whole process from start to finish. She explained ... Read more Reviewed on: 25th April 2026
Romani C's avatar
Romani C

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
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Steve K
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (7104)

Fantastic company

5
More than happy to help us when things went wrong very friendly went above and beyond Reviewed on: 13th August 2021
Kev Peters's avatar
Kev Peters

Fantastic service

5
I found first response finance to be very easy and friendly to deal with. It seems to me that they care about their customers. Reviewed on: 13th August 2021
Mick Bond's avatar
Mick Bond

Quick and easy

5
Really simple, got my finance then went to choose my car and it was really quick and easy. Thanks Reviewed on: 13th August 2021
Danielle's avatar
Danielle

Quick

5
Very quick and helpful , I would recommend all day and night this company Reviewed on: 13th August 2021
Gabriel Lazar's avatar
Gabriel Lazar

Great company

5
Great company , helpful and friendly staff. Would 100% recommend Reviewed on: 13th August 2021
Zoe 's avatar
Zoe

Brilliant company

5
I’m on my 3rd finance with this company. Their customer service is the best I have even seen. They are so easy to work with then changing vehicles. Top class company I would recommend to anyone and have done Reviewed on: 13th August 2021
Maria lyttle's avatar
Maria lyttle

Fair

4
Great fast and friendly service. Reviewed on: 13th August 2021
Darren Greaves's avatar
Darren Greaves

Excellent company,brilliant for people with low credit

5
I have been with first response for approx 7-9yrs have never been refused finance by them, customer service are impeccable, always willing to go the extra mile, have never had any negativity with them, will always keep my custom with them as have always helped me out, even with cash loan when my engine blew up, they've helped me when I had an accident at work and had no income, they gave me a holiday break and redone my agreement so as to pay what I owed over a set few months which helped me greatly, at same time I was refused a holiday break by Santander who proceeded to wreck my credit score, overall GOTO FIRST RESPONSE FINANCE FIRST....... Reviewed on: 13th August 2021
Gary Jones's avatar
Gary Jones

Brilliant company

5
Helped me every step of the way from beginning to end. Amazing customer service and satisfaction Reviewed on: 13th August 2021
Lindsay Cherie Renshaw's avatar
Lindsay Cherie Renshaw

Easy to use

5
Very simple and easy application process staff were very friendly and helpful will definitely use them again. Reviewed on: 13th August 2021
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