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First Response Finance: Car finance reviews

4.95
Based on 7,108 reviews, last reviewed 25th Apr 2026
17300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

They are very helpful and a great service if you are... They are very helpful and a great service if you are looking to save money and spread the cost Reviewed on: 25th April 2026
Jack O's avatar
Jack O

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (7108)

Fair

4
Great fast and friendly service. Reviewed on: 13th August 2021

Excellent company,brilliant for people with low credit

5
I have been with first response for approx 7-9yrs have never been refused finance by them, customer service are impeccable, always willing to go the extra mile, have never had any negativity with them, will always keep my custom with them as have always helped me out, even with cash loan when my engine blew up, they've helped me when I had an accident at work and had no income, they gave me a holiday break and redone my agreement so as to pay what I owed over a set few months which helped me greatly, at same time I was refused a holiday break by Santander who proceeded to wreck my credit score, overall GOTO FIRST RESPONSE FINANCE FIRST....... Reviewed on: 13th August 2021

Brilliant company

5
Helped me every step of the way from beginning to end. Amazing customer service and satisfaction Reviewed on: 13th August 2021

Easy to use

5
Very simple and easy application process staff were very friendly and helpful will definitely use them again. Reviewed on: 13th August 2021

Great friendly service

5
I was declined by other companies but first response talked to me and took the time to understand my financial position I was accepted and have never missed a payment never been late and all because they gave me a chance Reviewed on: 13th August 2021

Mr n nunn

5
Very quick and easy to use and very polite Reviewed on: 13th August 2021

no problems

5
i have never had a problem with this company and they helped me out of a sticky situation after my car was wrote off and i needed a new one desperately. Reviewed on: 13th August 2021

Great service

5
Amazing customer service and understand of my situation! Couldn’t recommend them enough. Would use again in a heartbeat Reviewed on: 13th August 2021

Excellent service

5
Really helpful for people like myself with not so great credit to get a Car on the road, made it so easy and understanding- a massive help Reviewed on: 13th August 2021

Really easy to do the process

5
Very easy and straight forward, they Evan wait untill you have seen the car before you are happy to purchase which I though was great Reviewed on: 13th August 2021

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience. Write a review