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First Response Finance: Car finance reviews

4.95
Based on 7,106 reviews, last reviewed 25th Apr 2026
17100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Brilliant Quick and easy to obtain finance but they also asked the right questions Reviewed on: 25th April 2026
Gary M's avatar
Gary M

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (7106)

Brilliant company

5
Helped me every step of the way from beginning to end. Amazing customer service and satisfaction Reviewed on: 13th August 2021

Easy to use

5
Very simple and easy application process staff were very friendly and helpful will definitely use them again. Reviewed on: 13th August 2021

Great friendly service

5
I was declined by other companies but first response talked to me and took the time to understand my financial position I was accepted and have never missed a payment never been late and all because they gave me a chance Reviewed on: 13th August 2021

Mr n nunn

5
Very quick and easy to use and very polite Reviewed on: 13th August 2021

no problems

5
i have never had a problem with this company and they helped me out of a sticky situation after my car was wrote off and i needed a new one desperately. Reviewed on: 13th August 2021

Great service

5
Amazing customer service and understand of my situation! Couldn’t recommend them enough. Would use again in a heartbeat Reviewed on: 13th August 2021

Excellent service

5
Really helpful for people like myself with not so great credit to get a Car on the road, made it so easy and understanding- a massive help Reviewed on: 13th August 2021

Really easy to do the process

5
Very easy and straight forward, they Evan wait untill you have seen the car before you are happy to purchase which I though was great Reviewed on: 13th August 2021

Super helpful and really friendly

5
I spoke to a woman on the phone about financing a car. Even though my credit was in a pretty bad place, she went through my credit file to understand it and get a feel for who I was as a person on the phone. I explained how I was getting my credit on track and she took that on board and did everything she could to get me a good deal. I ended up with a really affordable plan and have been with them for 2 years now with no problems at all. I would highly recommend first response finance. Reviewed on: 13th August 2021

FRF THANKS

5
Without first response finance I would of found it difficult to get to work as my car was dropping to bits I had just started a new job and it was barley getting me there although I had only been working a short time and my credit wasn’t the best they gave credit for a nearly new car and have been working for past 3years thanks first response keep up the good work. Reviewed on: 13th August 2021

Review First Response Finance: Car finance now

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