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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

The application process for my van finance was quick...

The application process for my van finance was quick and the forms were easy to understand. It took me less than 48 hours from when I submitted my forms to me receiving the van I had bought. Reviewed on: 11th June 2025

Reply from First Response Finance Thank you Phibeon! We hope you're happy with your new van. Response date: 17th June 2025

Easy experience

It was just easy and people I spoke to were helpful Reviewed on: 11th June 2025

Reply from First Response Finance Thank you Craig! We hope you're happy with your new vehicle. Response date: 17th June 2025

friendly, efficient and quick service

friendly, efficient and quick service Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you Natalie! Response date: 17th June 2025

Great company

Great value for money, easy process to apply and quick at communicating. Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you Sarah! Response date: 17th June 2025

Quick and easy and a great experience.

Quick and easy and a great experience. Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you Jay! Response date: 12th June 2025

2 time customer

I have had 2 loans through First Response and both times been provided with superb customer service and support Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you David! Response date: 12th June 2025

Just Incredible

Always had an amazing experience with First Response Finance. Would recommend them to anyone looking to finance a vehicle. Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you Leah! Response date: 12th June 2025

It was easy and flexible.

It was easy and flexible. Staff very easy to deal with. Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you Alexander! Response date: 12th June 2025

Great price for my budget!

Great price for my budget! Fab customer service, very helpful. Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 12th June 2025

Easy process, friendly service.

Easy process, friendly service. No hassle Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you Grant! Response date: 12th June 2025

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