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First Response Finance: Car finance reviews

4.95
Based on 7,247 reviews, last reviewed 14th May 2026
30900% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

Very helpful from start to finish Very helpful from start to finish Reviewed on: 14th May 2026
Keith Fitzpatrick 's avatar
Keith Fitzpatrick

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (7247)

Professionals

5
Excellent customer service. Very helpful Reviewed on: 14th June 2025
Reply from First Response Finance That's great to hear, thank you Mike! Response date: 18th June 2025
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First Response Finance

Always very helpful and there service is easy to use...

4
Always very helpful and there service is easy to use Reviewed on: 14th June 2025
Reply from First Response Finance That's great to hear, thank you Thomas! Response date: 18th June 2025
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First Response Finance

The best for people who aren’t perfect

5
They were there for me when no other providers were. They are transparent and helped me in a time where I needed them. Building my credit score and I was able to get the car I wanted despite other garages not helping or simply declining me. Reviewed on: 14th June 2025
Reply from First Response Finance That's great to hear, thank you Jay! Response date: 18th June 2025
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First Response Finance

Very helpful Finance company.

5
First response Finance is a very useful and friendly Finance company. Reviewed on: 14th June 2025
Reply from First Response Finance That's great to hear, thank you Ghulam! Response date: 18th June 2025
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First Response Finance

No hassle car finance, sorted within 10 minutes.

5
No hassle car finance, sorted within 10 minutes after confirmation of acceptance, great to deal with. Was guided through all details and had my questions answered very professionally and courteously. Reviewed on: 14th June 2025
Reply from First Response Finance That's great to hear, thank you David! Response date: 18th June 2025
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First Response Finance

Amazing service

5
Absolutely loved the experience it was so smooth and easy bit complicated at all, I did it all at the very comfort of my own house Reviewed on: 14th June 2025
Reply from First Response Finance That's great to hear, thank you Ghulam! Response date: 18th June 2025
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First Response Finance

Quick response and smooth transaction.

5
Quick response and smooth transaction. Excellent customer service Reviewed on: 14th June 2025
Reply from First Response Finance That's great to hear, thank you John! Response date: 18th June 2025
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First Response Finance

Had 2 cars on finance from first response always bee...

5
Had 2 cars on finance from first response always been brilliant with every step. Never pushed or forced into anything and the repayments are always agreed on what's best for me not them. Always there to help when needed. Deffo the best finance company I've used Reviewed on: 14th June 2025
Reply from First Response Finance It's great to see that you're a returning customer of ours AJ! We hope you're happy with your new car. Response date: 18th June 2025
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First Response Finance

Excellent Company with effortlessly excellent service

5
First Response finance made it easy and accessible to make a big and necessary purchase. The entire process was smooth and the customer service was excellent, they were able to answer all my queries and they offered a payment plan that worked fantastically into my finances. They have been so helpful and I have had no issues when using First Response to finance my car! Reviewed on: 14th June 2025
Reply from First Response Finance That's great to hear, thank you Aaliyah! Response date: 18th June 2025
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First Response Finance

Excellent experience, quick response & good customer...

5
Excellent experience, quick response & good customer service team. Reviewed on: 14th June 2025
Reply from First Response Finance That's great to hear, thank you Isaac! Response date: 18th June 2025
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First Response Finance

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