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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7247 reviews)

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4.95

Based on 7,247 reviews, last reviewed 14th May 2026

30900% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Very helpful from start to finish Very helpful from start to finish Reviewed on: 14th May 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7247)

Haven’t had a problem always jump through hoops to g...

Haven’t had a problem always jump through hoops to get you the answers and help you need Reviewed on: 14th June 2025

Reply from First Response Finance That's great to hear, thank you Dean! Response date: 18th June 2025

Helpful staff with excellent product knowledge

Very competant staff, answered any questions straight away , willing to help in any way to help me source a car. Satisfied any queries I had with the financial agreement. Reviewed on: 14th June 2025

Reply from First Response Finance That's great to hear, thank you Mark! Response date: 18th June 2025

Excellent company to deal with highly recommended

Excellent company to deal with highly recommended Reviewed on: 14th June 2025

Reply from First Response Finance That's great to hear, thank you Andrew! Response date: 18th June 2025

Mu experience with First Response was an easy and fa...

Mu experience with First Response was an easy and fast . They helped find the car I was looking for and went over and above in doing so . Within days of being accepted I was in my way to collect the vehicle. They were very professional in there conduct , very polite, I would highly recommend using this company and if required I will most definitely use them again . Could not be happier with my vehicle. Excellent service given with respect for my needs taken into account. . Reviewed on: 14th June 2025

Reply from First Response Finance That's great to hear, thank you Deborah! Response date: 18th June 2025

Excellent service put my mind at ease.

Excellent service put my mind at ease. Reviewed on: 14th June 2025

Reply from First Response Finance That's great to hear, thank you Claire! Response date: 18th June 2025

Simple and straight forward.

Simple and straight forward. Quick and easy process. Reviewed on: 14th June 2025

Reply from First Response Finance That's great to hear, thank you Simon! Response date: 18th June 2025

I have been a customer four about 12 years I am very...

I have been a customer four about 12 years I am very happy with the service I get and would definitely recommend thank you Reviewed on: 14th June 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours Adrian! We hope you're happy with your new vehicle. Response date: 18th June 2025

I've had 4 cars and 3 personal loans with first resp...

I've had 4 cars and 3 personal loans with first response and every time I have spoken to someone in the phone, nothing is too much trouble and no question is a silly one to them. They are professional and friendly. I've not had a bad experience with them yet and I'm pretty sure that's how it will/would continue. I would highly recommend them and I cannot emphasis enough how grateful I am to them for everything. Genuine , professional and a friendly team. A total credit to the company! Reviewed on: 14th June 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours Tracey! We hope you're happy with your new vehicle. Response date: 18th June 2025

They are very engaging effectively and efficiently

They are very engaging effectively and efficiently Reviewed on: 14th June 2025

Reply from First Response Finance That's great to hear, thank you Fortune! Response date: 18th June 2025

I could not recommend first response finance enough!

I could not recommend first response finance enough! I really struggled to get my first car as my credit score is not the best and a lot of places turned me away and I had given up hope. I came across first response finance and I thought I’d give it one last go and within minutes I was accepted!! The team talked me though my next steps and gave me a list of car dealer ships that they worked with and within a week I had found the perfect car for me. Everything was such a breeze and all my worries were very quickly lifted off my shoulders. My car was paid for and delivered to me within 1 week of applying!!! 1 year on and I am still absolutely in love with my car and I hope that sometime in the future I will be accepted again. Absolutely fantastic company and they have helped me because a better mum for my children. We now enjoy family road trips and make our everyday life so much easier now we have our car. Thank you again! Reviewed on: 14th June 2025

Reply from First Response Finance We’re happy that we could help you Amy! Response date: 18th June 2025

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Help others make smarter decisions by sharing your own experience.

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First Response Finance: Car finance reviews

30900% increase in 5 star reviews

50% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review First Response Finance: Car finance now

Best car finance provider 2025

First Response Finance Car finance reviews (7247)

Haven’t had a problem always jump through hoops to g...

Helpful staff with excellent product knowledge

Excellent company to deal with highly recommended

Mu experience with First Response was an easy and fa...

Excellent service put my mind at ease.

Simple and straight forward.

I have been a customer four about 12 years I am very...

I've had 4 cars and 3 personal loans with first resp...

They are very engaging effectively and efficiently

I could not recommend first response finance enough!

Review First Response Finance: Car finance now

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