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First Response Finance: Car Finance reviews

Name: Car Finance
Rating: 4.95 (6927 reviews)

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4.95

Based on 6,927 reviews, last reviewed 29th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Had such a great experience with them Had such a great experience with first response they have helped me out so much in the year I have been with them Reviewed on: 29th October 2025

Latest lowest rating:

1

I have purchased a van and I had troubles only . I have purchased a van and I had troubles only . The documents were provided as having full maintenance each ear and when I had a full check: non of t... Read more Reviewed on: 8th July 2025

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About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

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First Response Finance Car Finance reviews (6927)

Excellent customer service and quick response

Excellent customer service and quick response Reviewed on: 11th June 2025

Reply from First Response Finance We’re happy that we could help you Rachel! Response date: 12th June 2025

Amazing company

They have gone the extra mile to help me when I had a problem Reviewed on: 11th June 2025

Reply from First Response Finance We’re happy that we could help you Robert! Response date: 12th June 2025

Very helpful and explained the prosess of the lendin...

Very helpful and explained the prosess of the lending contract I was entering Reviewed on: 11th June 2025

Reply from First Response Finance We’re happy that we could help you Brian! Response date: 12th June 2025

Absolutely brilliant company can’t fault them

Absolutely brilliant company can’t fault them Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you Stuart! Response date: 12th June 2025

Very professional company

I needed a motorcycle for work get finance was easy no hassle, guy who sorted it was spot on explained perfectly, and arranged it for me Reviewed on: 11th June 2025

Reply from First Response Finance Thank you Lee! We hope you're happy with your new bike. Response date: 12th June 2025

Good company good communications fast responce

Good company good communications fast responce Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you Pio! Response date: 12th June 2025

From beginning the process of obtaining finance it h...

From beginning the process of obtaining finance it has been hassle free, friendly courteous staff. Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you Terri! Response date: 12th June 2025

Great to work with and straight forward

Great to work with and straight forward Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you Alan! Response date: 12th June 2025

Brilliant

First response have a great customer service and have been very helpful and understanding when I have needed it however I do think there apr is very high and could be a little lower especially for people trying to improve credit score etc st Reviewed on: 11th June 2025

Reply from First Response Finance Hi Sarah, Thank you for taking the time to leave a review. Firstly, it's great to see that you're a customer of ours and I'm happy that we could help you with the purchase of your new vehicle! In regard to our interest rates, we’re open and transparent about how much we charge (the APR is different for each customer), and our customers are provided with the cost of borrowing before entering into a contract with us - this way they can make an informed decision on whether to proceed with buying a vehicle through finance. If you have any questions about the APR you've been charged, our Account Management team will be able to discuss this further with you - their phone number is 0115 946 6368 and their email address is [email protected]. Take care, First Response Finance. Response date: 12th June 2025

Applied and decision given prompt

Applied and decision given prompt Reviewed on: 11th June 2025

Reply from First Response Finance We’re happy that we could help you Greg! Response date: 12th June 2025

Review First Response Finance: Car Finance now

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First Response Finance: Car Finance reviews

100% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review First Response Finance: Car Finance now

First Response Finance Car Finance reviews (6927)

Excellent customer service and quick response

Amazing company

Very helpful and explained the prosess of the lendin...

Absolutely brilliant company can’t fault them

Very professional company

Good company good communications fast responce

From beginning the process of obtaining finance it h...

Great to work with and straight forward

Brilliant

Applied and decision given prompt

Review First Response Finance: Car Finance now

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