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First Response Finance: Car finance reviews

4.95
Based on 7,247 reviews, last reviewed 14th May 2026
30900% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

Very helpful from start to finish Very helpful from start to finish Reviewed on: 14th May 2026
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Keith Fitzpatrick

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
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Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (7247)

Nice company

5
Been with them for years and they have always looked after me. Reviewed on: 14th June 2025
Reply from First Response Finance That's great to hear, thank you Rosemary! Response date: 18th June 2025
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First Response Finance

An easy experience.

4
An easy experience. Easy to use app/website and always available for quick Communication. Reviewed on: 14th June 2025
Reply from First Response Finance That's great to hear, thank you Cameron! Response date: 18th June 2025
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First Response Finance

Excellent Service and Support 5 Stars All The Way!

5
I’m extremely pleased with the service I received from First response. The process was smooth, clear, and stress-free from start to finish. The team was friendly, helpful, and kept me informed at all times. They made sure I understood all the details of my car finance and offered me a great deal that fit my budget. I would highly recommend them to anyone looking for a reliable and customer-centric car finance company. 5 stars all the way! Reviewed on: 14th June 2025
Reply from First Response Finance We’re happy that we could help you Kulin! Response date: 17th June 2025
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First Response Finance

Great customer service

5
The customer services are very helpful and friendly. Reviewed on: 14th June 2025
Reply from First Response Finance Thank you Carole for the five-star review! Response date: 17th June 2025
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First Response Finance

smooth and quick decision.

5
smooth and quick decision. very helpful staff. Reviewed on: 14th June 2025
Reply from First Response Finance Thank you Peter for the five-star review! Response date: 17th June 2025
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First Response Finance

Very friendly and efficient from start to finish ap...

5
Very friendly and efficient from start to finish application was completed without fuss Reviewed on: 14th June 2025
Reply from First Response Finance That's great to hear, thank you Debra! Response date: 17th June 2025
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First Response Finance

Excellent company highly reommend

5
Excellent company highly reommend Reviewed on: 14th June 2025
Reply from First Response Finance That's great to hear, thank you Glen! Response date: 17th June 2025
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First Response Finance

VW Golf insured

5
Great company to deal with and value for money. Reviewed on: 14th June 2025
Reply from First Response Finance That's great to hear, thank you Emma! Response date: 17th June 2025
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First Response Finance

Speedy finance and great customer service.

5
My finance was approved within the day so I wasn’t waiting around. If I have needed assistance with any issues I have had, especially with my previous car, the customer service I received was top notch and resolved very quickly. Reviewed on: 14th June 2025
Reply from First Response Finance That's great to hear, thank you Louise! Response date: 17th June 2025
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First Response Finance

Excellent service

5
Been a customer for a few years now I think they provide an excellent service and have never failed me Reviewed on: 14th June 2025
Reply from First Response Finance It's great to see that you're a returning customer of ours Jason! We hope you're happy with your vehicle. Response date: 17th June 2025
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First Response Finance

Review First Response Finance: Car finance now

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