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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (6931)

Have used the company twice now and always been very...

Have used the company twice now and always been very happy with the service . The live chat is so easy and simple to use and much more convenient when I am working . Reviewed on: 11th June 2025

Reply from First Response Finance We’re happy that we could help you Mel! Response date: 12th June 2025

They have been so helpful throughout the process of...

They have been so helpful throughout the process of arranging my finance to get my car. All staff I have dealt with have been very friendly and extremely professional. Any questions I asked were answered fully and they kept in touch with me throughout the entire process. They were brilliant and I couldn't have asked for better. Reviewed on: 11th June 2025

Reply from First Response Finance We’re happy that we could help you Laura! Response date: 12th June 2025

Very friendly and helpful staff always there to answ...

Very friendly and helpful staff always there to answer any questions they explain everything well making it easy to understand makes you feel confident going with them for car finance Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you Lee! Response date: 12th June 2025

Give them a call

Never had any problems with these people I found their service first class and the people on the phone extremely polite and helpful. Haven't had a reason to call customer service but I'm confident I will receive the same respect and helpfulness Do give them a call if you need a car. Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you Richard! Response date: 12th June 2025

Excellent customer service and quick response

Excellent customer service and quick response Reviewed on: 11th June 2025

Reply from First Response Finance We’re happy that we could help you Rachel! Response date: 12th June 2025

Amazing company

They have gone the extra mile to help me when I had a problem Reviewed on: 11th June 2025

Reply from First Response Finance We’re happy that we could help you Robert! Response date: 12th June 2025

Very helpful and explained the prosess of the lendin...

Very helpful and explained the prosess of the lending contract I was entering Reviewed on: 11th June 2025

Reply from First Response Finance We’re happy that we could help you Brian! Response date: 12th June 2025

Absolutely brilliant company can’t fault them

Absolutely brilliant company can’t fault them Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you Stuart! Response date: 12th June 2025

Very professional company

I needed a motorcycle for work get finance was easy no hassle, guy who sorted it was spot on explained perfectly, and arranged it for me Reviewed on: 11th June 2025

Reply from First Response Finance Thank you Lee! We hope you're happy with your new bike. Response date: 12th June 2025

Good company good communications fast responce

Good company good communications fast responce Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you Pio! Response date: 12th June 2025

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.

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First Response Finance: Car finance reviews

No new 5 star reviews

300% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review First Response Finance: Car finance now

First Response Finance Car finance reviews (6931)

Have used the company twice now and always been very...

They have been so helpful throughout the process of...

Very friendly and helpful staff always there to answ...

Give them a call

Excellent customer service and quick response

Amazing company

Very helpful and explained the prosess of the lendin...

Absolutely brilliant company can’t fault them

Very professional company

Good company good communications fast responce

Review First Response Finance: Car finance now

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