Write a review

Go to business site

First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7247 reviews)

View other First Response Finance products

4.95

Based on 7,247 reviews, last reviewed 14th May 2026

30900% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Very helpful from start to finish Very helpful from start to finish Reviewed on: 14th May 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

Read all reviews Write a review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7247)

A seamless and very easy process from start to finish.

A seamless and very easy process from start to finish. The customer service has been excellent too. I have had to contact them around an issue with the car and they are great and helped me resolve without any major hassle. Reviewed on: 14th June 2025

Reply from First Response Finance That's great to hear, thank you Lee! Response date: 17th June 2025

The person I spoken to me over the phone was very us...

The person I spoken to me over the phone was very useful and told me everything. The customer service team are very friendly. I highly recommend. Reviewed on: 14th June 2025

Reply from First Response Finance We’re happy that we could help you Ciaran! Response date: 17th June 2025

First response first time every time

Very perlite stafff easy communication helpful and understanding from start to finish, was a pleasure choosing first response 10/10 Reviewed on: 14th June 2025

Reply from First Response Finance That's great to hear, thank you Andrew! Response date: 17th June 2025

Very good experience with the first response finance...

Very good experience with the first response finance it was very helpful to find my van Reviewed on: 14th June 2025

Reply from First Response Finance Thank you Ian! We hope you're happy with your new van. Response date: 17th June 2025

I have very good experience with them

I have very good experience with them Reviewed on: 14th June 2025

Reply from First Response Finance That's great to hear, thank you Mulugeta! Response date: 17th June 2025

Giving people a chance

They give people a chance when other company’s don’t even with poor credit history Reviewed on: 14th June 2025

Reply from First Response Finance We’re happy that we could help you Natalie! Response date: 17th June 2025

Quick easy and painless .

Quick easy and painless .I had absolutely no issues applyinh ,the entire process was quick and I'm extremely happy with everything. Reviewed on: 14th June 2025

Reply from First Response Finance We’re happy that we could help you Jema! Response date: 17th June 2025

Couldn’t ask for more!

Extremely helpful when other companies were not. Customer service was fantastic making sure I understood all the information I needed to know and have kept me updated with my balance after payment. Could not ask for more! Reviewed on: 14th June 2025

Reply from First Response Finance We’re happy that we could help you Paul! Response date: 17th June 2025

Made my seach for a care much easy as they gave me a...

Made my seach for a care much easy as they gave me a deal that was easy on my pockets. I have been able to have a car and still continue to save as well stay up-to-date with my monthly car payment. First response is the best they understand how the economy is and they provide the best service Reviewed on: 14th June 2025

Reply from First Response Finance We’re happy that we could help you Emmanuel! Response date: 17th June 2025

Could get car finance but they gave me a chance and...

Could get car finance but they gave me a chance and been here for 7 years now Reviewed on: 14th June 2025

Reply from First Response Finance We’re happy that we could help you Martin! Response date: 17th June 2025

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.

Write a review

Alternative products

Motor finance
from Tandem 5.00 from 6 reviews
Car finance
from Carmoola 0.00 from 0 reviews
Car Finance
from Car Finance Today 4.50 from 12 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

First Response Finance: Car finance reviews

30900% increase in 5 star reviews

50% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review First Response Finance: Car finance now

Best car finance provider 2025

First Response Finance Car finance reviews (7247)

A seamless and very easy process from start to finish.

The person I spoken to me over the phone was very us...

First response first time every time

Very good experience with the first response finance...

I have very good experience with them

Giving people a chance

Quick easy and painless .

Couldn’t ask for more!

Made my seach for a care much easy as they gave me a...

Could get car finance but they gave me a chance and...

Review First Response Finance: Car finance now

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024