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First Response Finance: Car Finance reviews

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4.95
Based on 6,925 reviews, last reviewed 23rd Jul 2025
29% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

BaCk On ThE rOaD Being on a Debt plan, it was very stressful trying to obtain finance but thanks to First Response, I was delighted to be back on the road. Reviewed on: 23rd July 2025
Lee's avatar
Lee

Latest lowest rating:

1

I have purchased a van and I had troubles only . I have purchased a van and I had troubles only . The documents were provided as having full maintenance each ear and when I had a full check: non of t... Read more Reviewed on: 8th July 2025
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Lucian
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About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

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First Response Finance Car Finance reviews (6925)

Excellent service

5
First response offer excellent customer service. From start to finish everything ran smoothly and efficiently. Super friendly, absolutely no stress for me at all. Well done Reviewed on: 13th August 2021
Donna M Day's avatar
Donna M Day

Excellent Service

5
Excellent service start to finish. Couldn’t fault this company and the staff. Definitely would use again. Amazing. Reviewed on: 13th August 2021
Angela Boyer's avatar
Angela Boyer

100%

5
Always ready to help you out and always honest with you I definitely would recommend this company Reviewed on: 13th August 2021
Shaun Tait's avatar
Shaun Tait

Brilliant company

5
What an amazing company never had a problem since using them. always helpful and have a great member of team on board! Keep up the good work :) Reviewed on: 13th August 2021
Lucy best 's avatar
Lucy best

Best finance company

5
Fantastic finance from start to finish very easy to deal with used them at least 4 times perfect every time no hassle great service perfect Reviewed on: 13th August 2021
David Howie's avatar
David Howie

Brilliant service. Helped me where no other company would

5
I would recommend using first response finance. Brilliant service. I will be going to them again in the future Reviewed on: 13th August 2021
Malcolm 's avatar
Malcolm

Brilliant

5
Wasn't expecting to be able to get car finance,but first response said yes & I now have e the car I wanted. Reviewed on: 13th August 2021
Rebecca's avatar
Rebecca

Fantastic Experience

5
First Response Finance has Finansed two cars for me.From the start to the finish of me getting my cars it went so smoothly on both occasions.I didn't have to keep calling them to ask about anything as the company keeps you informed about what is happening every step of the way and what I was told would happen is exactly what happened throughout the whole process.Also on both occasions the funds for both cars were paid to the car company's when they said it would be and I was able to collect both cars as arranged with the car company's. When I enquired about my second car which I purchased in 2020 I was also given a lower Finance rate which I was told would happen if I wanted to change my car in the future and used the company again to finance it. I would recommend First Response Finance to anyone without hesitation and will definitely be sing them again when I decide to change my car. Thanks very much First Response Finance for a very stressles experience for which I am also experiencing with my second car. Reviewed on: 13th August 2021
Edward Blyth's avatar
Edward Blyth

Quick and easy no hassle whatsoever fantastic company to deal with

5
Fantastic company to deal with so friendly and helpful Reviewed on: 13th August 2021
Shirley's avatar
Shirley

Brilliant customer service

5
In the 8 years I have used first response for car finance I have not had any issues with customer service. Very friendly and helpful call staff. Reviewed on: 13th August 2021
Carl's avatar
Carl

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