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First Response Finance: Car finance reviews

4.94
Based on 6,932 reviews, last reviewed 31st Mar 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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3%
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Latest highest rating:

5

I was considered for the Car finance with no complic... I was considered for the Car finance with no complicated questions or forms even though my credit score was poor..Bravo and thank you for helping peop... Read more Reviewed on: 31st March 2026
Carolin s's avatar
Carolin s

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (6932)

Fantastic Customer Service

5
Found them very helpful, and not at all pushy. Really good service. Not had a single issue with them. Reviewed on: 13th August 2021

Amazing company

5
The company are great, could not fault. I was very nervous about getting a car on finance and worrying about how it all works but the company phoned me several times and took me through the Process and out me at ease every step of the way. They explained everything to me snd how it works and what I have to to do on my end and honestly I don’t know why I was worrying! Everyone I spoke to was lovely, excellent customer service skills and even now if I have a problem or need to speak to them they are their waiting to help. The only con I would give the company is the interest is a bit high! Apart from that, excellent. Reviewed on: 13th August 2021

Excellent service

5
First response were quick and easy to deal with yet very professional Reviewed on: 13th August 2021

Brilliant service

5
Couldn’t of helped me out any more in the covid with hairdressers closed ! Have worked with me to get everything back on track Reviewed on: 13th August 2021

Fantastic

5
First response finance was really helpful kept me up to date with what was happening and was really easy to complete when I found my car Reviewed on: 13th August 2021

Outstanding service

5
I have used first response finance for 2 cars over a 5 year period and they have provided outstanding service every time thankyou to the team at first response finance Reviewed on: 13th August 2021

Stress free

5
Easy finance no stress very helpful Reviewed on: 13th August 2021

Very quick, and friendly

5
The adviser James was very friendly, helpful and tried to accommodate for my needs as much as possible! Very quick process- highly recommend, very happy Reviewed on: 13th August 2021

The easiest car finance company

5
They made the whole process stress free and give you a yes or no quickly Reviewed on: 13th August 2021

Great service

5
Very fast, great service, no stress Reviewed on: 13th August 2021

Review First Response Finance: Car finance now

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