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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7118 reviews)

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4.95

Based on 7,118 reviews, last reviewed 26th Apr 2026

18300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Superb finance company Great customer service, listened to what suited my financial position and would highly recommend to friends and family. Reviewed on: 26th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7118)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

1st class

First response finance helped me when know one else would very helpful and outstanding service. Reviewed on: 13th August 2021

Helpful and easy going

2nd finance package with them. They’re helpful even when the dealership isnt Reviewed on: 13th August 2021

Amazing customer service

From start to finish the customer service was spot on, the initial application was sorted within a day and it was a very positive experience. I will definitely be using them again and recommending to friends and family. Reviewed on: 13th August 2021

Very good

Easy to apply. Fast response, pleasant staff. Great help. Would recommend Reviewed on: 13th August 2021

First car purchase

First Response couldn’t of been more helpful! I decided it was time I had a car of my own, my husband always had the main car and I wanted a slice of my own independence. I contacted First Response as my husband had used them before and it was all so simple, no jargon, just the facts. Would recommend to everyone! Reviewed on: 13th August 2021

Quick and precise

Spoke with them, checks done... boom deal signed... Reviewed on: 13th August 2021

Quite Easy, Very Understanding

Had an amazing experience with them when no one would take me on due to some poor financial decisions on my record. Asked real questions and made a decision quickly. Have recommended them to anyone that has credit issues. Reviewed on: 13th August 2021

Excellent

From start to finish everything was very quickly dealt with , customer service was excellent and I got my new car . Would totally recommend. Reviewed on: 13th August 2021

Excellent experience

I got car finance with First Response for my second car and it was the most hassel free experience of getting car finance I've ever had. Reviewed on: 13th August 2021

Car finance

Had 2 cars using this company Fast and friendly Everything was explained in simple to understand way They pointed out the pros and cons of the package Reviewed on: 13th August 2021

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