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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7816 reviews)

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4.88

Based on 7,816 reviews, last reviewed 2nd Jul 2026

42650% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Amazing

This company is very good with customer service, Any problems you have they are there to help Very grateful thanks Reviewed on: 19th August 2021

Cool

Very friendly and professional service. My first experience with a loan in the UK and I found an excellent company Reviewed on: 19th August 2021

Great company

Finance was acquired easily and with hardly any fuss. They accepted me based off what I could afford rather than work status, which made moving on in life a lot easier Reviewed on: 19th August 2021

Always mention there sources

I have had First Response to finance all my cars over the years, my Husband has also been a customer, he also had a loan from them, they are a great finance company, easy to keep you up to date on their website, and if you have any problems they will deal with them promptly for you, could not ask for better . Reviewed on: 19th August 2021

Very good

Easy get in touch also payments have come out right time every month Reviewed on: 19th August 2021

very good

they helped me and the whole process was very simple and straightforward they answered all my questions very well Reviewed on: 19th August 2021

Fantastic service

These are the best car finance providers by far friendly staff and very welcoming they also make you feeling like you are one of the family thanks for such a great service Reviewed on: 19th August 2021

Amazing product

Great customer service, easy to contact and communication. Reviewed on: 19th August 2021

Simply amazing

Finding a car finance provider was always extremely difficult until one day I came across first response. I would never use any other provider in the future knowing the customer service is great, they offer affordable re-payments, any time you call in they always have the time to talk and listen and are understanding. It's honestly been a pleasure financing a vechile through first response finance and wouldn't hesitate recommending the company to friends and family. Reviewed on: 18th August 2021

Excellent service

They give great service before, during and after your dealings with them. Reviewed on: 18th August 2021

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