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First Response Finance: Car finance reviews

View other First Response Finance products
4.94
Based on 6,932 reviews, last reviewed 31st Mar 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

I was considered for the Car finance with no complic... I was considered for the Car finance with no complicated questions or forms even though my credit score was poor..Bravo and thank you for helping peop... Read more Reviewed on: 31st March 2026
Carolin s's avatar
Carolin s

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
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Steve K
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (6932)

Customer service excellent

5
Used this company twice now and both times the service I received was second to none. Always reply to your requests via email or phone quickly and efficiently. Reviewed on: 13th August 2021
Steven Brown's avatar
Steven Brown

Recommending First Response

5
First Response Finance were very understanding of my requirements such that I reverted to them for my car purchase once again. This is my 3rd account with First Response Finance. Friendly, fast and reliable service. It was done both via the telephone and setting up my account online. I strongly recommend them. Reviewed on: 13th August 2021
MK's avatar
MK

Friendly, helpful and professional

5
There always there to help with a friendly and professional service. Reviewed on: 13th August 2021
Shane 's avatar
Shane

Great friendly service

5
first response staff are very helpful and efficient I have financed a number of vehicles with them, and I recommend them to friends and family when looking for finance. Reviewed on: 13th August 2021
Steve Sharpe's avatar
Steve Sharpe

Very good company

5
Very helpful and don't rush you into anything Reviewed on: 13th August 2021
Charlotte Perry's avatar
Charlotte Perry

Great company

5
Great company, easy website to work and great customer service Reviewed on: 13th August 2021
Diann Robertson's avatar
Diann Robertson

Brilliant company

5
For a finance company to actually call a customer and go through and indeed understand that people's financial history isn't perfect and offer services based on human interaction is in my eyes second to none and I can't recommend these enough. Reviewed on: 13th August 2021
Ben Jowett's avatar
Ben Jowett

Pleaseant experience with No fuss

5
From the initial call to the arrangement of my car finance, I found first response a breeze to deal with. Their customer focused approach left me with the knowledge that I was in good hands and an experienced company. All in all, I would recommend first response to all. Reviewed on: 13th August 2021
Chris Mcintyre's avatar
Chris Mcintyre

Perfect company

5
Had not one worry since I’ve been with first response. Perfect company Reviewed on: 13th August 2021
Danielle Robinson's avatar
Danielle Robinson

Great customer service

5
Friendly professional staff. Great customer service all the time. Reviewed on: 13th August 2021
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Nash Gate

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