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First Response Finance: Car Finance reviews

4.95
Based on 6,928 reviews, last reviewed 20th Dec 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Had such a great experience with them Had such a great experience with first response they have helped me out so much in the year I have been with them Reviewed on: 29th October 2025
Phillip w's avatar
Phillip w

Latest lowest rating:

1

Avoid this company Never missed a payment! Avoid this company Never missed a payment! Customer for over 10 years and this is the thanks I get. I’ve been sold multiple faulty cars by First Respo... Read more Reviewed on: 20th December 2025
Claire's avatar
Claire

About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

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First Response Finance Car Finance reviews (6928)

Very good company

5
Very helpful and don't rush you into anything Reviewed on: 13th August 2021

Great company

5
Great company, easy website to work and great customer service Reviewed on: 13th August 2021

Brilliant company

5
For a finance company to actually call a customer and go through and indeed understand that people's financial history isn't perfect and offer services based on human interaction is in my eyes second to none and I can't recommend these enough. Reviewed on: 13th August 2021

Pleaseant experience with No fuss

5
From the initial call to the arrangement of my car finance, I found first response a breeze to deal with. Their customer focused approach left me with the knowledge that I was in good hands and an experienced company. All in all, I would recommend first response to all. Reviewed on: 13th August 2021

Perfect company

5
Had not one worry since I’ve been with first response. Perfect company Reviewed on: 13th August 2021

Great customer service

5
Friendly professional staff. Great customer service all the time. Reviewed on: 13th August 2021

No problems great company.

5
I was able to set up my finance easily and got accepted straight away so I could collect my car, monthly payments were cheap and there's not much interest, customer service are great, overall great company to get your car financed through. Reviewed on: 13th August 2021

Easy to get started

4
Of the companies that deal with the higher risk applicants they are the easiest to deal with and provide genuine support for the life of the agreement. Reviewed on: 13th August 2021

Great Service

5
Great company, very helpful during COVID, always happy to listen Reviewed on: 13th August 2021

Good company

5
I have recently used First Response Finance and the quality of service has been exceptional the staff are very knowledgeable, friendly and helpful. I unfortunately had my car written off due to no fault of my own and the help and support I received from their team was 5 star quality service Reviewed on: 13th August 2021

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