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First Response Finance: Car finance reviews

4.88
Based on 7,808 reviews, last reviewed 23rd Jun 2026
84800% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service I have used first response many times. Excellent customer service. If you have a issue always very helpful would recommend them to anyone Reviewed on: 23rd June 2026
rwhite754@yahoo.com's avatar
[email protected]

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026
Philip wood's avatar
Philip wood

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience. Write a review

First Response Finance Car finance reviews (7808)

Excellent service

5
They had everything thing in place and ready when they said they would and are very helpful Reviewed on: 13th August 2021

Excellent and helpful

5
Extremely helpful and easy service Reviewed on: 13th August 2021

First response was helpful and easy to deal with

5
It was an easy process and they helped me form start to finish Reviewed on: 13th August 2021

Quick and easy finance

5
I rang first response to find out about changing my vehicle within minutes I had a decision what money I could have to get another car there a great company to deal with will definitely use again. Reviewed on: 13th August 2021

110% whiling to help in anyway they can

4
From start to finish very helpful when your credit rate is not that good they where there to help thanks Reviewed on: 13th August 2021

Professional and Understanding

5
Having used first response finance several times over the last few years, I have found them extremely professional and understanding. They work hard to give you the best possible service with no pressure or rush to find a vehicle. All of the advisors I have spoken with have been lovely. They’re all very empathetic and clear on the advice they give. I have recommended first response to lots of my friends and know that when they have used first response, their experience has been the same as mine. As a company I would like to use this platform to say thanks! Reviewed on: 13th August 2021

Great

5
They are so easy to work with and fast and friendly and would definitely use them again Reviewed on: 13th August 2021

Quick an reliable

5
Good fast an easy to work with an helps you with every step going Reviewed on: 13th August 2021

Helpful and Caring

5
First Response were amazing, they are so helpful and caring. They didn't look at my poor credit rating which was caused by a sudden change in circumstances. First Response looked at my income, my outgoings and my recent history of making all my payments on time. They treated me like a person, not a credit report, I would recommend First Response to anyone. Reviewed on: 13th August 2021

Surprised Availability

5
First Response offered me finance when not many would, in return I’ve never missed a payment, I’m now on my second car with them and they allowed me to up my package to get a better car and I am very appreciative. They have been fantastic and always making sure things are ok without any hassle. Happy with their service Reviewed on: 13th August 2021

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience. Write a review