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First Response Finance: Car finance reviews

4.94
Based on 6,932 reviews, last reviewed 31st Mar 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

I was considered for the Car finance with no complic... I was considered for the Car finance with no complicated questions or forms even though my credit score was poor..Bravo and thank you for helping peop... Read more Reviewed on: 31st March 2026
Carolin s's avatar
Carolin s

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (6932)

Nice easy process and very responsive

4
Never been accepted anywhere and got accepted straight away never had problem and very helpful staff Reviewed on: 13th August 2021

Spot on and very quick

5
Great company I would reccomend if you need financial help for a car Reviewed on: 13th August 2021

First class service throughout.

5
This is my second time using first response finance. Always had 5 star, hassle free service from them. Would highly recommend. Reviewed on: 13th August 2021

Excellent car finance provider

5
Quick and simple process, turned down by previous finance provider even though I never missed a payment, but was accepted by first response finance and the interest rate is the same. Really happy, would recommend to others. Reviewed on: 13th August 2021

quality service, very professional

5
been with First Response for the last 13 years, always excellent customer service, everything is explained in detail and is very clear and easy to understand. Call handlers are very helpful and efficient, would not go anywhere else for car finance. Reviewed on: 13th August 2021

Quick and easy

4
Very helpful when setting up the finance and the lady on the phone gave me some good advice I would recommend first response to anyone looking to buy a car Reviewed on: 13th August 2021

Great customer service

5
Customer service was excellent throughout from start to finish and helped me find what I was looking for. Reviewed on: 13th August 2021

Great company to use

5
Awsome company to use friendly and helpful if you need help with anything Reviewed on: 13th August 2021

Fantastic support

4
First response is a fantastic company . Reviewed on: 13th August 2021

Considerate. Fast and friendly

5
Didn't think I could get finance with my bad credit rating . First response completed the offer in 2 days .excellent work .also have brilliant after sales website to see how much you owe and overpay if want to Reviewed on: 13th August 2021

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