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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

No issues always friendly and helpful

No issues always friendly and helpful Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you Cameron! Response date: 12th June 2025

Helpful, friendly and efficient team.

First Response Finance have always been helpful to me and I have bought two cars financed by them. Their team is helpful, patient and clear and go over and above to make sure the finance is in place on time. Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you Carolyn! Response date: 12th June 2025

Brilliant service!

Brilliant service! First response accepted me with low credit score and have really listened to me and got me on the road very quickly! Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you Abbie! Response date: 12th June 2025

Outstanding service, fast and quick response, friend...

Outstanding service, fast and quick response, friendly and courteous staff Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you Shane! Response date: 12th June 2025

Been excellent whenever we've needed them

Been excellent whenever we've needed them Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you Jemma! Response date: 12th June 2025

Had 2 finances no problem, would recommend

Had 2 finances no problem, would recommend Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you Chrissy! Response date: 12th June 2025

Always helpful, very fast at answering

Always helpful, very fast at answering Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you Dan! Response date: 12th June 2025

Very easy to deal with staff are extremely brilliant...

Very easy to deal with staff are extremely brilliant at what they and every step off the way to fiance is so simple couldn't fault them in anyway as I have had 4 vehicles with them Reviewed on: 11th June 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours Michael! We hope you're happy with your new vehicle. Response date: 12th June 2025

Always willing to help & go the extra mile .

Always willing to help & go the extra mile . Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you Venissa! Response date: 12th June 2025

Smooth and efficient service all the way from start...

Smooth and efficient service all the way from start to finish. Reviewed on: 29th May 2025

Reply from First Response Finance We’re happy that we could help you Gil! Response date: 30th May 2025

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