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First Response Finance: Car Finance reviews

4.95
Based on 6,925 reviews, last reviewed 23rd Jul 2025
29% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

BaCk On ThE rOaD Being on a Debt plan, it was very stressful trying to obtain finance but thanks to First Response, I was delighted to be back on the road. Reviewed on: 23rd July 2025
Lee's avatar
Lee

Latest lowest rating:

1

I have purchased a van and I had troubles only . I have purchased a van and I had troubles only . The documents were provided as having full maintenance each ear and when I had a full check: non of t... Read more Reviewed on: 8th July 2025
Lucian's avatar
Lucian

About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

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First Response Finance Car Finance reviews (6925)

Great company

5
They couldn’t of made the process any easier, they check the garage to make sure it was reputable and everything was going to be good for me. Once I had chosen the vehicle, the funds were transferred immediately. Reviewed on: 13th August 2021

Amazing customer support

5
Very friendly and helpful staff. I found it very easy to get in contact with them and when I did I got my problem sorted very fast and I got reassurance that if ever I needed help they would be there to sort it out. Reviewed on: 13th August 2021

Simple and wasy

5
Simple and easy to arrange friendly staff Reviewed on: 13th August 2021

Amazing company

5
Helped me when literally no one else would, treated like a person and made sure they understood what I needed, listened to and worked with me to find the best solution, even when I fell behind with some payments, I was never pressured or chased and they worked with me to find a solution that worked for me, I will definitely use this company again, and anyone looking for car finance should always try first response finance first. Reviewed on: 13th August 2021

Alpha@14

5
First response are so kind to help people like me they didn’t consider my bad credit they helped me so much when I was in a darkest hour. Reviewed on: 13th August 2021

Fantastic

5
Fantastic customer service, really great help to young people trying to build credit score Reviewed on: 13th August 2021

Absolutely superb!!!

5
So in the past I had a few credit issues, and as I had started to repair my credit history by paying back all my debts, my credit score was still very poor, However, first response didn’t judge me on my score at all, a quick friendly chat with an underwriter, so that they had a better understanding of what caused my past issues, and where I was at at the time of applying was all it took for me to be approved for the finance I wanted, Because of this I think first response is just amazing because I don’t know of any other company who deals with finance applications this way, and I will definitely be staying as a future returning customer again, not just because of the application process, but also the customer service when you need to speak to someone is just exceptional, Well done first response, well done indeed. Reviewed on: 13th August 2021

Always there to help

5
Always been there to help me when my credit rating was not up to scratch Always helpful and got Me a great deal Reviewed on: 13th August 2021

The only car finance company I would choose.

5
I had purchased my first car on finance begging of February. At first I had been apprehensive as it was the first time I had ever applied for a finance. I was contacted by the company immediately once my application was sent over. My application was authorised at the same day as well as having the most helpful person on the phone guiding me through the application. Overall experience 10/10 Reviewed on: 13th August 2021

Excellent

5
Very helpful and friendly. Definitely recommend Reviewed on: 13th August 2021

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