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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7219 reviews)

View other First Response Finance products

4.95

Based on 7,219 reviews, last reviewed 29th Apr 2026

28300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Outstanding The whole process from start to finish was amazing, 19 other companies declined me before First Response accepted me because they saw more than the cr... Read more Reviewed on: 29th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7219)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

quality service, very professional

been with First Response for the last 13 years, always excellent customer service, everything is explained in detail and is very clear and easy to understand. Call handlers are very helpful and efficient, would not go anywhere else for car finance. Reviewed on: 13th August 2021

Quick and easy

Very helpful when setting up the finance and the lady on the phone gave me some good advice I would recommend first response to anyone looking to buy a car Reviewed on: 13th August 2021

Great customer service

Customer service was excellent throughout from start to finish and helped me find what I was looking for. Reviewed on: 13th August 2021

Great company to use

Awsome company to use friendly and helpful if you need help with anything Reviewed on: 13th August 2021

Fantastic support

First response is a fantastic company . Reviewed on: 13th August 2021

Considerate. Fast and friendly

Didn't think I could get finance with my bad credit rating . First response completed the offer in 2 days .excellent work .also have brilliant after sales website to see how much you owe and overpay if want to Reviewed on: 13th August 2021

Right up your drive

First Response are a decent company who put customers first. The staff are polite, friendly and very helpful. We were very happy to do business with them. I would recommend First Response to any one who wants a new car on reasonable finance rates. Reviewed on: 13th August 2021

Very friendly and helpful

They was very friendly they they explain everything to me they guided me step by step so I knew what was happening very understanding of my situation I definitely recommen to friends and family Reviewed on: 13th August 2021

They were very helpful and fast

I was very impressed with the whole experience and it didn’t take long before they said yes Reviewed on: 13th August 2021

Excellent customer service wouldn't use anyone else

Been with first response finance for a number of years never had a problem with them always helpful and understanding and willing to work with me all I can say is thank you Reviewed on: 13th August 2021

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