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First Response Finance: Car finance reviews

4.94
Based on 6,932 reviews, last reviewed 31st Mar 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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Latest highest rating:

5

I was considered for the Car finance with no complic... I was considered for the Car finance with no complicated questions or forms even though my credit score was poor..Bravo and thank you for helping peop... Read more Reviewed on: 31st March 2026
Carolin s's avatar
Carolin s

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (6932)

Outstanding

5
Friendly quick reliable and very helpful in every way. All you could ask for in a finance company. Outstanding Reviewed on: 13th August 2021

Quick, fast, honest

5
Quick honest people. Who do xar finance properly Reviewed on: 13th August 2021

Great company

5
They are efficient, caring, extremely helpful. Putting my mind at rest when I was had a financial problem. Sorted it all out with ease. All of there team were amazing. Reviewed on: 13th August 2021

Very Easy, Pleasure to deal with

5
First Response have been excellent, contact with them was very quick and all questions answered very quickly. Customer Service was absolutely spot on. The whole process was complete in just over 24 hours Reviewed on: 13th August 2021

Fantastic Company to deal with

5
I have used First Response on a few occasions to purchase cars and have found them to be excellent in all aspects of the service they provide, I have recommended them to numerous people and will continue to do so, I believe they would be a brilliant company to win this award Reviewed on: 13th August 2021

Super helpful

5
Me and the garage I got my van from had trouble with a previous finance company by accepting me and the refusing to give the finance because of a computer glitch left me and the garage in a bad place I had there van and they had no money but they put me though to first response and had my finance up and running in no time, even when I had a week where I couldn’t afford to pay that one week I have them a call and they managed to re arrange my payments a little bit so I could easily catch up again over 4 weeks and didn’t have any issues Reviewed on: 13th August 2021

Friendly staff and amazing service provided

5
When I was in need of car finance. Quick. Following my previous car being unrepairable. And me not having the additional funds for the car. The process was very quick from the application to the money being sent to my car dealership. I was very happy when the next day after apication. I was able to pick my car up. This then enabled me to then still get to work. Then when I had to contact first response finance to advise of a change. The lady who I spoke to was very helpful and got the change reported. I would recommend for my family and friends. Reviewed on: 13th August 2021

Easy to deal with, very helpful

5
After an incredibly bad year my credit rating took a dive however they where able to help me quickly, everything was sorted and I had my new van in a few days Reviewed on: 13th August 2021

cracking service and support

5
very good, have used this company for years and they have been excellent Reviewed on: 13th August 2021

Fantastic Company - Great People, have recommended to Many

5
My Credit History has never really been the best. No company would really touch me, then First Response Finance came along and they have been great, I have now had 2 Motorbikes through them, I had problems with the first bike I got and they were compassionate and took a hell of a lot of stress of my shoulders in the time I needed the most. This Company deserve more than just a reward in my eyes *********** Reviewed on: 13th August 2021

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