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First Response Finance: Car Finance reviews

4.95
Based on 6,927 reviews, last reviewed 29th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

Had such a great experience with them Had such a great experience with first response they have helped me out so much in the year I have been with them Reviewed on: 29th October 2025
Phillip w's avatar
Phillip w

Latest lowest rating:

1

I have purchased a van and I had troubles only . I have purchased a van and I had troubles only . The documents were provided as having full maintenance each ear and when I had a full check: non of t... Read more Reviewed on: 8th July 2025
Lucian's avatar
Lucian

About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

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First Response Finance Car Finance reviews (6927)

Super helpful

5
Me and the garage I got my van from had trouble with a previous finance company by accepting me and the refusing to give the finance because of a computer glitch left me and the garage in a bad place I had there van and they had no money but they put me though to first response and had my finance up and running in no time, even when I had a week where I couldn’t afford to pay that one week I have them a call and they managed to re arrange my payments a little bit so I could easily catch up again over 4 weeks and didn’t have any issues Reviewed on: 13th August 2021

Friendly staff and amazing service provided

5
When I was in need of car finance. Quick. Following my previous car being unrepairable. And me not having the additional funds for the car. The process was very quick from the application to the money being sent to my car dealership. I was very happy when the next day after apication. I was able to pick my car up. This then enabled me to then still get to work. Then when I had to contact first response finance to advise of a change. The lady who I spoke to was very helpful and got the change reported. I would recommend for my family and friends. Reviewed on: 13th August 2021

Easy to deal with, very helpful

5
After an incredibly bad year my credit rating took a dive however they where able to help me quickly, everything was sorted and I had my new van in a few days Reviewed on: 13th August 2021

cracking service and support

5
very good, have used this company for years and they have been excellent Reviewed on: 13th August 2021

Fantastic Company - Great People, have recommended to Many

5
My Credit History has never really been the best. No company would really touch me, then First Response Finance came along and they have been great, I have now had 2 Motorbikes through them, I had problems with the first bike I got and they were compassionate and took a hell of a lot of stress of my shoulders in the time I needed the most. This Company deserve more than just a reward in my eyes *********** Reviewed on: 13th August 2021

Brilliant polite and helpful

5
They were polite and helpful they helped me find the right finance that I could afford Reviewed on: 13th August 2021

Great Finance company.

5
Great company who provided me with an excellent service very quickly. Easy to set up, and great customer service. Reviewed on: 13th August 2021

Best Finance Company Ive used so far

5
This is one of the best finance companies I have used so far they made my application for motor finance so easy to apply for and no hassle going back and fourth also when I called to make an adjustment to my account it was again another quick and easy process and the lady I spoke with was pleasant and super helpful would 100% use again and recommend to others in the future :) Reviewed on: 13th August 2021

Brilliant customer service

5
Brilliant experience. Staff went the extra mile to ensure the product and price were satisfactory as well as ensuring my well-being was named paramount. Reviewed on: 13th August 2021

First response finance

5
I highly recommend first response finance as they have excellent customer service, very understandable, give people with low credit score a chance. I’ve never had any problems with this company. Easy to contact, they keep you up to date on payment requirements and receipts. without first response I wouldn’t be able to have my car on the road! I really appreciate this company. Will always recommend them Reviewed on: 13th August 2021

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