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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7228 reviews)

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4.95

Based on 7,228 reviews, last reviewed 30th Apr 2026

29100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

1st class service and no awkward processes polite cu... 1st class service and no awkward processes polite customer service Reviewed on: 30th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7228)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Great acceptance time and useful app

Once accepted for finance, money was with car dealer in a matter of hours rather than days like most finance companies. Also really easy to few everything online and very useful Reviewed on: 13th August 2021

Finance

Great explanation of contract and very helpful setting up your finance Good and helpful advisors of talk you through every step of the way Reviewed on: 13th August 2021

Excellent service

From the first call to collecting my car the guys at first response finance were excellent. They were that good I recommend them to 2 friends who also got cars. Reviewed on: 13th August 2021

Amazing staff

Amazing staff all round, customer service second to none, happy to help, going the extra mile to help customers, would recommend to all. Reviewed on: 13th August 2021

Excellent finance company! Defo reccommend! :)

I have been with first response for nearly a year now, and i am glad i have been. Very good company! Reviewed on: 13th August 2021

Great to deal with, real people, not algorythms.

Most hassle free finance I've been through, very helpful and understanding, well recommended. Reviewed on: 13th August 2021

2nf Time Customer

First Response Finance Customer Service were excellent to deall with. Process was all sorted in a matter of hours from getting accepted to collection of car. As a second tr customer I have only ever had good experiences with them. Reviewed on: 13th August 2021

Good company

Great response from the team. Very helpful been with them for years Reviewed on: 13th August 2021

Mint service

The service is next to none! Integrity confidence and were fantastic with me every time with my tears my anger every step ypu called me and made sure I was okay I cannot fault your service just mint. Reviewed on: 13th August 2021

Wood definitely recommend

I have been a customer off first Response car Finace since 2013 I can’t fault them they taken care of me when it comes to change my car they all ways happy to help very very friendly people always help full I have never had eney problems at all big thank you to the customer service four me the are they are a very good company thank you again Reviewed on: 13th August 2021

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