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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Excellent

Been with first response for 7 years, had finance twice with them. The staff are very helpful and helped me find the right car and the whole process was hassle free, so easy from start to finish Reviewed on: 20th May 2025

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 20th May 2025

Very Pleased.

Very Pleased. Very Helpful. Good Value For Money. Reviewed on: 19th May 2025

Reply from First Response Finance That's great to hear, thank you Charlotte! Response date: 20th May 2025

Pure excellence

I have always received a fantastic service, whether it is advice, finance or car issues. Extremely knowledgeable and courteous staff available at every call you make. I am going through mechanical issues with my car and i am being treated very well and given the best advice. Reviewed on: 18th May 2025

Reply from First Response Finance We’re happy that we could help you Sharonh! Response date: 19th May 2025

Good service

Easy and simple. The service is very fast and the team is very friendly. Reviewed on: 18th May 2025

Reply from First Response Finance That's great to hear, thank you Edgar! Response date: 19th May 2025

to receiving was speedy an...stress free

The process from applying to receiving was speedy and stress free.I wasn’t left in the dark wondering Reviewed on: 16th May 2025

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 16th May 2025

Quick service, very quick decision

Quick service, very quick decision Reviewed on: 15th May 2025

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 16th May 2025

Easy and helpful

Helped me get finance on a car and a bike, no problems at all and very helpful Reviewed on: 13th May 2025

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 14th May 2025

Good , very fast no hasstel can pay amounts off when...

Good , very fast no hasstel can pay amounts off when i have the founds Reviewed on: 13th May 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 14th May 2025

I wanted to finance an imported vehicle

I wanted to finance an imported vehicle and First Response said yes with no problems at all, others I had tried were either unwilling or unable to help, but with a conversation and a credit check from First Response I was ready to go Reviewed on: 13th May 2025

Reply from First Response Finance We’re happy that we could help you! Response date: 14th May 2025

Very friendly customer service.

Very friendly customer service. The representative was explaining the details in full in a comfortable environment Reviewed on: 13th May 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 13th May 2025

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