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First Response Finance: Car finance reviews

4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
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Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
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Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (6931)

Amazing experience!

5
Amazing experience!! Better all the all the finances. Reviewed on: 13th May 2025
Reply from First Response Finance Thank you for the five-star review! Response date: 13th May 2025
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First Response Finance

Made the whole purchase simple and were very underst...

5
Made the whole purchase simple and were very understanding Reviewed on: 12th May 2025
Reply from First Response Finance Thank you , we’re happy that we could help you! Response date: 13th May 2025
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First Response Finance

Good experience

5
Was good explanined everything went through all the details ECT Reviewed on: 12th May 2025
Reply from First Response Finance Thank you for the five-star review! Response date: 13th May 2025
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First Response Finance

Very simple process that was quick

5
Very simple process that was quick Reviewed on: 12th May 2025
Reply from First Response Finance Thank you for the five-star review! Response date: 13th May 2025
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First Response Finance

Good all round experience.

5
Good all round experience. Have had no problems whatsoever Reviewed on: 12th May 2025
Reply from First Response Finance Thank you for the five-star review! Response date: 13th May 2025
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First Response Finance

Understanding and flexible if I'm having a bad month...

5
Understanding and flexible if I'm having a bad month financially first response as are understanding and offer help and support as well as looking into how I can adjust payments to make it easier for me .. couldn't recommend these guys enough Reviewed on: 12th May 2025
Reply from First Response Finance Thank you! We hope you're happy with your new van/car/bike/vehicle. Response date: 13th May 2025
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First Response Finance

Quick and easy from start to finish

5
Quick and easy from start to finish Reviewed on: 11th May 2025
Reply from First Response Finance We’re happy that we could help you! Response date: 13th May 2025
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First Response Finance

They trusted me after a bad time during covid lockdowns

5
I suffered badly during the lockdowns, borrowing money I couldn't pay back to pay bills as I was in zero-hour contract work when they started and was then told i couldn't work. I even had to sell my old vehicle and more to get by! By the end of the last lo down, I needed to get back on the road as I was able to find a full time job. Most companies refused to help me finance something, but these gave me a chance and they have zero regrets - I've never missed a payment and even financed a newer vehicle with them this year. My hope it to continue using them to get my credit score back up to pre-covid levels. Thank you, first response finance, for giving me the chance to continue working Reviewed on: 11th May 2025
Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 13th May 2025
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First Response Finance

Nothing is too much trouble great company , 2nd deal...

5
Nothing is too much trouble great company , 2nd deal now , wouldn’t hesitate for one second Reviewed on: 11th May 2025
Reply from First Response Finance It's great to see that you're a returning customer of ours Tim! We hope you're happy with your new car. Response date: 13th May 2025
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First Response Finance

Reliable and easy to deal with

5
I had a very smooth conversation with them, easy and straightforward deal that lasted few hours, thanks to First Response Finaace, I got my first car last year.. Reviewed on: 10th May 2025
Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 13th May 2025
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First Response Finance

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