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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7247 reviews)

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4.95

Based on 7,247 reviews, last reviewed 14th May 2026

30900% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Very helpful from start to finish Very helpful from start to finish Reviewed on: 14th May 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7247)

available for anyone regardless of situation

available for anyone regardless of situation Reviewed on: 13th June 2025

Reply from First Response Finance That's great to hear, thank you Carl! Response date: 17th June 2025

Easy to set up, as well as peace of mind

Easy to set up, as well as peace of mind Reviewed on: 13th June 2025

Reply from First Response Finance That's great to hear, thank you David! Response date: 17th June 2025

Friendly good excellent service.

Friendly good excellent service. Reviewed on: 13th June 2025

Reply from First Response Finance That's great to hear, thank you Jules! Response date: 17th June 2025

I as having a disability and on benefits.

I as having a disability and on benefits. Found first response to be very helpful and kind and have great systems in place for people in same situation to be able to get finance and affordable would recommend Reviewed on: 13th June 2025

Reply from First Response Finance We’re happy that we could help you Gaz! Response date: 17th June 2025

First response finance is a very friendly and help c...

First response finance is a very friendly and help company and I would recommend this company to all there are brilliant and so helpful and polite Reviewed on: 13th June 2025

Reply from First Response Finance We’re happy that we could help you Adrian! Response date: 17th June 2025

Good experience ,

Good experience , good customer service Reviewed on: 13th June 2025

Reply from First Response Finance Thank you Mohammed for the five-star review! Response date: 17th June 2025

Very expensive interest rate is through the roof

Very expensive interest rate is through the roof Reviewed on: 13th June 2025

Reply from First Response Finance Hi Sid, Thank you for taking the time to leave a review. In regard to our interest rates, we’re open and transparent about how much we charge (the APR is different for each customer), and our customers are provided with the cost of borrowing before entering into a contract with us - this way they can make an informed decision on whether to proceed with buying a vehicle through finance. If you have any questions about the APR you've been charged, our Account Management team will be able to discuss this further with you - their phone number is 0115 946 6368 and their email address is [email protected]. Take care, First Response Finance. Response date: 17th June 2025

It was great and my budget friendly.

It was great and my budget friendly. Reviewed on: 13th June 2025

Reply from First Response Finance That's great to hear, thank you Mudusar! Response date: 17th June 2025

Great right from submitting my application

Great from the application! Such a smooth process. I made my application online around 1:00pm.. by 4:30pm the dealer had been paid out. I provided all the information requested and had no isssues at all even though I am in a IVA! I received a call from a member of staff explaining my application and they answered any questions I had. I can’t fault this company. Reviewed on: 13th June 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 17th June 2025

Good customer care and guidance to my exact preferen...

Good customer care and guidance to my exact preferences, understandable explanations to questions and queries. Gives a variety of options to suit my needs and provides good financial advice in time of need. Reviewed on: 13th June 2025

Reply from First Response Finance That's great to hear, thank you Tsitsi! Response date: 17th June 2025

Review First Response Finance: Car finance now

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First Response Finance: Car finance reviews

30900% increase in 5 star reviews

50% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review First Response Finance: Car finance now

Best car finance provider 2025

First Response Finance Car finance reviews (7247)

available for anyone regardless of situation

Easy to set up, as well as peace of mind

Friendly good excellent service.

I as having a disability and on benefits.

First response finance is a very friendly and help c...

Good experience ,

Very expensive interest rate is through the roof

It was great and my budget friendly.

Great right from submitting my application

Good customer care and guidance to my exact preferen...

Review First Response Finance: Car finance now

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