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First Response Finance: Car finance reviews

4.88
Based on 7,808 reviews, last reviewed 23rd Jun 2026
84800% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service I have used first response many times. Excellent customer service. If you have a issue always very helpful would recommend them to anyone Reviewed on: 23rd June 2026
rwhite754@yahoo.com's avatar
[email protected]

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026
Philip wood's avatar
Philip wood

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience. Write a review

First Response Finance Car finance reviews (7808)

Car finance

5
Had 2 cars using this company Fast and friendly Everything was explained in simple to understand way They pointed out the pros and cons of the package Reviewed on: 13th August 2021

Car finance

5
Good company to deal with always there to help with great customer service Reviewed on: 13th August 2021

Customer service

5
Excellent customer service, explains everything from the start to the end, quick and easy process to apply Reviewed on: 13th August 2021

Brilliant Customer service

5
My experience with First Response Finance has been amazing. We were sold a car which was not fit for purpose and first response dealt with the dealership on our behalf. When we found another car they were happy to move the finance across. Through out Covid-19 they’ve been amazing when our income went down they helped us amazingly no matter how worried and panicked I was. Would always recommend. Reviewed on: 13th August 2021

Great experience

5
Very easy to setup with great customer care. Reviewed on: 13th August 2021

Easy to use & straight forward finance

5
Really easy to apply & straight forward dealing with them. We had the approval within an hour & had signed for the car the same day. So simple. Reviewed on: 13th August 2021

First response finance

5
Very easy to use and professional Reviewed on: 13th August 2021

Excellent

5
Excellent service from start to finish Reviewed on: 13th August 2021

Making finance easy

5
With a car close to becoming scrap and a new baby on the way, I was in need of a bigger car and one that didn’t break down once a month! I was struggling to get finance that was affordable to me, especially with looming maternity and the covid pandemic affecting my usual salary. Once I found the car I fell in love with First Response Finance were one of the lenders that accepted me and offered me affordable repayments to suit my financial situation. With friendly, helpful staff when calling and easy to navigate online portal- all my customer service needs have been met. I would 100% recommend First Response Finance. Reviewed on: 13th August 2021

Brilliant

5
First time I have used these guys and they are spot on. Helpful no matter what your situation and nothing felt to much haste for them. They went out of there way to help me. Have recommended them to family and would recommend them to anybody. Reviewed on: 13th August 2021

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience. Write a review