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First Response Finance: Car finance reviews

4.87
Based on 8,001 reviews, last reviewed 29th Jul 2026
151% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Was so quick easy and smooth sailing couldn’t be hap... Was so quick easy and smooth sailing couldn’t be happier choosing first choice, and look forward to working with them in the future Reviewed on: 29th July 2026
Kieran C's avatar
Kieran C

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026
Lori Buck's avatar
Lori Buck

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (8001)

Great service

5
Amazing customer service and understand of my situation! Couldn’t recommend them enough. Would use again in a heartbeat Reviewed on: 13th August 2021

Excellent service

5
Really helpful for people like myself with not so great credit to get a Car on the road, made it so easy and understanding- a massive help Reviewed on: 13th August 2021

Really easy to do the process

5
Very easy and straight forward, they Evan wait untill you have seen the car before you are happy to purchase which I though was great Reviewed on: 13th August 2021

Super helpful and really friendly

5
I spoke to a woman on the phone about financing a car. Even though my credit was in a pretty bad place, she went through my credit file to understand it and get a feel for who I was as a person on the phone. I explained how I was getting my credit on track and she took that on board and did everything she could to get me a good deal. I ended up with a really affordable plan and have been with them for 2 years now with no problems at all. I would highly recommend first response finance. Reviewed on: 13th August 2021

FRF THANKS

5
Without first response finance I would of found it difficult to get to work as my car was dropping to bits I had just started a new job and it was barley getting me there although I had only been working a short time and my credit wasn’t the best they gave credit for a nearly new car and have been working for past 3years thanks first response keep up the good work. Reviewed on: 13th August 2021

Friendly and helpful

5
From the beginning this company have been so helpful and friendly always made me feel at ease and will.always go that extra mile to help you. Reviewed on: 13th August 2021

Miss L

4
I had a good experience with the company they were very helpful and explained everything to me would recommend to friends Reviewed on: 13th August 2021

Amazing service

5
I was a little stressed at the idea of getting finance, along with not having some good credit. But First choice staff put me at ease, called me to ask me a few questions and within a few hours I was approved. Now I'm driving a great car at a price that's good for me each month. Really great level of customer service great staff. Really recommended them to friends. Reviewed on: 13th August 2021

Communication

5
Clear communication and answered all questions I had when I first got the finance! Would definitely recommend Reviewed on: 13th August 2021

Friendly and realistic

5
I have now taken out two loans for vehicles with First Response Finance, one for a motorbike and the latest for a car. On both occassions the team from First Response was friendly, understanding and a pleasure to deal with. I would diffinately recommend them. Reviewed on: 13th August 2021

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