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First Response Finance: Car finance reviews

4.88
Based on 7,814 reviews, last reviewed 29th Jun 2026
85300% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Ford Purchase All of the staff that i spoke to over the phone in relation to my vehicle finance where always polite and courteous and they explained all of the mont... Read more Reviewed on: 29th June 2026
Mark Bell's avatar
Mark Bell

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026
Philip wood's avatar
Philip wood

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7814)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

First car purchase

5
First Response couldn’t of been more helpful! I decided it was time I had a car of my own, my husband always had the main car and I wanted a slice of my own independence. I contacted First Response as my husband had used them before and it was all so simple, no jargon, just the facts. Would recommend to everyone! Reviewed on: 13th August 2021

Quick and precise

4
Spoke with them, checks done... boom deal signed... Reviewed on: 13th August 2021

Quite Easy, Very Understanding

5
Had an amazing experience with them when no one would take me on due to some poor financial decisions on my record. Asked real questions and made a decision quickly. Have recommended them to anyone that has credit issues. Reviewed on: 13th August 2021

Excellent

5
From start to finish everything was very quickly dealt with , customer service was excellent and I got my new car . Would totally recommend. Reviewed on: 13th August 2021

Excellent experience

5
I got car finance with First Response for my second car and it was the most hassel free experience of getting car finance I've ever had. Reviewed on: 13th August 2021

Car finance

5
Had 2 cars using this company Fast and friendly Everything was explained in simple to understand way They pointed out the pros and cons of the package Reviewed on: 13th August 2021

Car finance

5
Good company to deal with always there to help with great customer service Reviewed on: 13th August 2021

Customer service

5
Excellent customer service, explains everything from the start to the end, quick and easy process to apply Reviewed on: 13th August 2021

Brilliant Customer service

5
My experience with First Response Finance has been amazing. We were sold a car which was not fit for purpose and first response dealt with the dealership on our behalf. When we found another car they were happy to move the finance across. Through out Covid-19 they’ve been amazing when our income went down they helped us amazingly no matter how worried and panicked I was. Would always recommend. Reviewed on: 13th August 2021

Great experience

5
Very easy to setup with great customer care. Reviewed on: 13th August 2021