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First Response Finance: Car finance reviews

View other First Response Finance products
4.88
Based on 7,808 reviews, last reviewed 23rd Jun 2026
84800% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service I have used first response many times. Excellent customer service. If you have a issue always very helpful would recommend them to anyone Reviewed on: 23rd June 2026
rwhite754@yahoo.com's avatar
[email protected]

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026
Philip wood's avatar
Philip wood
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (7809)

You're made to feel part of a family rather than a number

5
Every member of staff I have spoken with has welcomes you as if your part of the family & not just a number in the system. I was even able to arrange my new finance direct with FRF with them before getting a new car. Reviewed on: 13th August 2021
Marian Graham's avatar
Marian Graham

Great company to deal with

5
Simple and easy process, pre approved finance and allowed me to buy a new car fast when my previous one failed its mot, the money was in the dealers account within minutes meaning I could drive away same day! Reviewed on: 13th August 2021
Richard Pilbeam's avatar
Richard Pilbeam

Car finance

5
They were very helpful and made sure I understood the finance, also they answered any questions that I had Reviewed on: 13th August 2021
Hayley Watts's avatar
Hayley Watts

Very good service

5
Helpful and listening to your needs Reviewed on: 13th August 2021
Sharronjit may's avatar
Sharronjit may

Excellent

5
Bought a couple of cars using them will use again Reviewed on: 13th August 2021
richard bryant's avatar
richard bryant

Great company

5
Always supported me when I have had car finance Reviewed on: 13th August 2021
mark.nicholls1979@yahoo.com's avatar
[email protected]

Fast and easy process

5
Very informative, great and reassuring customer service . Reviewed on: 13th August 2021
Paula's avatar
Paula

Great customer service

5
I was looking for a car upgrade as my current was too small and I needed something bigger as I recently had a baby. After months of searching, First Response Finance accepted my finance, and their service was beyond outstanding. Very easy to get in touch with, no long wait times to talk to someone. When you do speak to someone, they are so friendly and helpful. Their website is very simple to use and negates the need to contact support! Reviewed on: 13th August 2021
Jamie Clifford's avatar
Jamie Clifford

Excellent service

5
Great company will definitely recommend to anyone Reviewed on: 13th August 2021
Natalie's avatar
Natalie

Great company that listens.

5
I had terrible credit, needed a car for work. I thought I had no chance after many failed applications. When I spoke to first response finance they actually spoke to me and got a feel for my finances. Withing a week I was driving. Now on my second car with them and will also get a 3rd no doubt Reviewed on: 13th August 2021
Jaegar Findlay's avatar
Jaegar Findlay

Review First Response Finance: Car finance now

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