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First Response Finance: Car finance reviews

4.87
Based on 8,001 reviews, last reviewed 29th Jul 2026
151% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Was so quick easy and smooth sailing couldn’t be hap... Was so quick easy and smooth sailing couldn’t be happier choosing first choice, and look forward to working with them in the future Reviewed on: 29th July 2026
Kieran C's avatar
Kieran C

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026
Lori Buck's avatar
Lori Buck

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (8001)

Easy car finance .

5
Can’t rate them highly enough went out there way to get me the best possible deal when other companies didn’t approve me . Reviewed on: 13th August 2021

Great company.

5
Could not be more helpful. Would definitely recommend. Reviewed on: 13th August 2021

Easy company to deal with

5
Never had any problems with them, they keep in good contact and their website is easy to navigate Reviewed on: 13th August 2021

Fast and efficient paired with great service!

5
First response finance offered a very smooth application process keeping me updated every step of the way. Their verification process was simple and clear, making sure I knew what to expect. Once approved they were helpful and sent me a list of approved dealerships rather than letting me fend for myself. They were more than happy to answer the multiple questions I had Reviewed on: 13th August 2021

Excellent customer service

5
I honestly cannot fault first response finance, excellent customer service and really take care of there customers, i had abit of unluck with the first car i purchased and first response sorted out returning the vehicle and even payed for the recovery truck to get the car back to the dealership. I then found another car and explained that i would like to stay with them as i had a good experience with them so they then matched the rates offered at the new cars dealership so im a very happy customer. Reviewed on: 13th August 2021

Superb company go above and beyond to help there customers

5
Had a few personal issues in the past that first response took into account and couldn't have helped and supported me more. First class service Reviewed on: 13th August 2021

First class

5
Really happy got my finance for my motorbike explain everything and stayed in contact with both me and the retailer made sure I was 100% happy with my purchase Reviewed on: 13th August 2021

Able to get decent finance when I couldn't from elsewhere

5
Due to a not great credit score, I couldn't get a decent affordable finance for my car, the car dealer put a request in to first response finance and I was able to get a really great deal and affordable finance for my car. Great service from First Response. Reviewed on: 13th August 2021

Fantastic company

5
Used for many years old company I trust when it comes to finance Reviewed on: 13th August 2021

Great customer service!

5
I ran into financial difficulties due to COVID and first response customer service couldn't do enough to help me with my problems and changed the way I pay to help me keep on top of my payments Reviewed on: 13th August 2021

Review First Response Finance: Car finance now

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