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First Response Finance: Car finance reviews

View other First Response Finance products
4.88
Based on 7,808 reviews, last reviewed 23rd Jun 2026
84800% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service I have used first response many times. Excellent customer service. If you have a issue always very helpful would recommend them to anyone Reviewed on: 23rd June 2026
rwhite754@yahoo.com's avatar
[email protected]

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026
Philip wood's avatar
Philip wood
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (7809)

Good customer service

5
Very friendly and supportive staff Reviewed on: 13th August 2021
Lamie tinbo's avatar
Lamie tinbo

Amazing customer service

5
Amazing customer service and done a lot to help me out with my first car finance. Highly recommend them to anyone. Reviewed on: 13th August 2021
Kyle Nelson's avatar
Kyle Nelson

Amazing

5
First response finance were so understanding and helpful and agreed a repayment which was affordable. The always went that extra mile to help considering the current circumstances with the pandemic. Nothing was ever too much trouble. Highly recommended. Reviewed on: 13th August 2021
Amy Beckford's avatar
Amy Beckford

Easy friendly approach

5
Helpful. Communication good . Quick at solving any problems Reviewed on: 13th August 2021
Barbara Fulton's avatar
Barbara Fulton

Brilliant company

5
I have been a customer of first response for 4 years and I can always highly recommend them for customer service and the way that they go the extra mile in getting the car and payments that you want not like some other finance companies or dealers Staff are always friendly and helpful no matter what your queries are Reviewed on: 13th August 2021
Jackie Mc Farland's avatar
Jackie Mc Farland

100% recommend first response

5
From filling out the application to getting credit for my car was easy. Customer services was pleasant, professional and polite. Reviewed on: 13th August 2021
Jennifer Raines's avatar
Jennifer Raines

Excellent customer service

5
Had no issues at all dealing with them, friendly staff and speedy response with my application Reviewed on: 13th August 2021
Leila Kenyon's avatar
Leila Kenyon

They are brilliant

5
I’ve had 2 cars with them now they are great service Reviewed on: 13th August 2021
Mark Garrington's avatar
Mark Garrington

Simply a breeze

5
Such an easy company to work with who go out of their way to help you with anything you need! Straight forward clear information given which makes the ‘confusing’ process very simple. Reviewed on: 13th August 2021
Michael hendy's avatar
Michael hendy

Quick and easy

5
Needed a car had no money at the time first response finance was there to help no deposit just picked a car and drove away with manageable weekly payments Reviewed on: 13th August 2021
daz pattz's avatar
daz pattz

Review First Response Finance: Car finance now

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