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First Response Finance: Car finance reviews

4.88
Based on 7,808 reviews, last reviewed 23rd Jun 2026
84800% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service I have used first response many times. Excellent customer service. If you have a issue always very helpful would recommend them to anyone Reviewed on: 23rd June 2026
rwhite754@yahoo.com's avatar
[email protected]

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026
Philip wood's avatar
Philip wood

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience. Write a review

First Response Finance Car finance reviews (7809)

Brilliant organisation used them 3 times

5
I have used first response 3 times to finance my vehicle purchases and on all 3 occasions I have felt completely relaxed as they handled everything from start to finish and dealt with the dealers directly which left me free to do what I needed to sort out like insurance I would definitely be using them again in the future Reviewed on: 13th August 2021

Fantastic company and very good service

5
I've had several cars all with first response finance and always found the staff really helpful and the whole process from applying for finance to completing very easy. Reviewed on: 13th August 2021

Lamin manneh

5
First response finance is fast and efficient credit lender, and very considerate to their customers. Reviewed on: 13th August 2021

Best company

5
I have bought two cars with this company, the staff are very helpful and friendly, they will find a solution to any problems you may have financially, as they did with me eight years ago when my husband passed away, that is why I chose them for my latest car. Reviewed on: 13th August 2021

Amazing customer service and understanding people

5
I don't have the best credit but first response didn't treat me like I was worthless or stupid for having a poor credit. They understood what I needed and what I could afford without crippling my bank or money. They are definitely the best company I have ever worked with. Reviewed on: 13th August 2021

Highly recommend

5
Helped me straight away fantastic company overall process took no longer than a Week! Reviewed on: 13th August 2021

Helpful and friendly

5
No pressure in signing a contract, all options given. Reviewed on: 13th August 2021

Car finance - easy as pie

5
It was easy as pie to get car finance on my first car through First Response. Even when my car got written off, it was just as easy using them again when I got my new car, I barely had to do anything!! Would recommend to anyone. Reviewed on: 13th August 2021

Quick and easy

5
Helped me and supplied me with finance on my first motorbike ... was quick and easy to sort out .. would highly recommend Reviewed on: 13th August 2021

Fantastic understanding staff

5
Honestly I was really really happy with the customer service and the help that the staff gave me the lady I spoke too was first class and I would highly recommend this company as they really did listen to my needs a great service all round Reviewed on: 13th August 2021

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience. Write a review