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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7809 reviews)

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4.88

Based on 7,808 reviews, last reviewed 23rd Jun 2026

84800% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Excellent customer service I have used first response many times. Excellent customer service. If you have a issue always very helpful would recommend them to anyone Reviewed on: 23rd June 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.

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Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7809)

Very easy to deal with

No problems with this company what so ever. Reviewed on: 13th August 2021

Great company

I used first response finance to get a motorbike out. As I previously had bad credit I wasnt confident in getting accepted however one of the team I spoke with was very friendly and helpful and talked me through all my options. I got accepted and had my bike the next day. All my dealings with them have been very friendly and informative. Would definitely recommend and use again. Reviewed on: 13th August 2021

Amazing and helpful

I have been with First response finance for over 10 years, from my very first application I could tell how helpful this company were going to be, explained every thing in detail from interest rates, payments and also gave me different options for re payment. I choose first response finance due to my bad credit but since my first application to now my credit score is now I’m a very good place and that’s also thanks to first response finance for accepting me in the first instance. I am able to get finance for other company’s now due to my credit score being green but wouldn’t chance to anyone else now. They are also able to provide me a personal loan too which is so convenient and quick and easy process with immediate decisions. I once bought a car that caused serious problems for me and ended up stranded 250 miles from home and First response finance were able to get my car recovered and taken back to my home, car ended up being a death trap and any payments I had already paid towards it were refunded and a new finance put in place so I was able to buy a new car within a couple of weeks. I would highly recommend First response finance to anyone looking to buy a first car or if you have bad finance. My interest rates are now more than half when I started as they always reward your loyalty. AMAZING company highly recommended Reviewed on: 13th August 2021

Amazing service and help finding right car

Quick easy service help finding right car and discuss monthly payment to suit me. Reviewed on: 13th August 2021

Very reliable service quick disicion on finance did most of the hard work

First Response Finance were very efficient in what they did for me no hassle at all Customer Service was great would recommend them to any one struggling getting car finance specialise in people with bad credit . Reviewed on: 13th August 2021

Excellent service

Very efficient excellent customer service. Very professional Reviewed on: 13th August 2021

Easy and friendly no hassle service

Have used them twice and would again Reviewed on: 13th August 2021

Amazing!

I have been with first response since I passed my test 4 years ago in that time I’m on my 2nd vehicle with them. Everything is easy with them they’re always so helpful and accommodating and I will definitely stay with them onto my next vehicle which will hopefully be next year! Reviewed on: 13th August 2021

Great company

Ive now used First Responce twice for car purchases. A pleasure to deal with. Both transactions were well explained and quick to sort out. Agree a limit with First Response , find a car from a reputable dealer, call First Response with the details and you’ll be driving home in your new vehicle within 24hrs. Simply brilliant Reviewed on: 13th August 2021

A top Company

I have used this company three times now. They always do their best to help and go that extra mile when I needed an expensive repair to my car they stepped in an allowed me extra money to enable the work to be carried out. Reviewed on: 13th August 2021

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.

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First Response Finance: Car finance reviews

84800% increase in 5 star reviews

50% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review First Response Finance: Car finance now

Best car finance provider 2025

First Response Finance Car finance reviews (7809)

Very easy to deal with

Great company

Amazing and helpful

Amazing service and help finding right car

Very reliable service quick disicion on finance did most of the hard work

Excellent service

Easy and friendly no hassle service

Amazing!

Great company

A top Company

Review First Response Finance: Car finance now

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