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First Response Finance: Car finance reviews

View other First Response Finance products
4.87
Based on 8,001 reviews, last reviewed 29th Jul 2026
151% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
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0%
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0%
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Latest highest rating:

5

Was so quick easy and smooth sailing couldn’t be hap... Was so quick easy and smooth sailing couldn’t be happier choosing first choice, and look forward to working with them in the future Reviewed on: 29th July 2026
Kieran C's avatar
Kieran C

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026
Lori Buck's avatar
Lori Buck
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (8001)

So helpful!

5
First response was a god send for me. I needed to get a finance for my new car and they came through and I was so chuffed I was accepted after not having the best credit score. Everything was straight forward, and the information was sent straight to my email so I could access it with ease. Payments aren't excessive and are reasonable. I would recommend to others. Reviewed on: 13th August 2021
Helenmelon121's avatar
Helenmelon121

Good finance

5
Very good car finance and helpful Reviewed on: 13th August 2021
SSCH SSCH's avatar
SSCH SSCH

Very efficient and quick

5
They sorted all I needed within a few days. Reviewed on: 13th August 2021
Lisa glister's avatar
Lisa glister

First response

5
This is my 3rd car on finance. This company went above & beyond before I even purchased this car to make sure it was the right 1 for me. They were so so helpful compared to any other finance companies I have been with! Thanks first response! Reviewed on: 13th August 2021
Ciara Reilly's avatar
Ciara Reilly

Absolutely world class service

5
First response have an amazing customer service, they always priorities your request and make sure you are satisfied. I had ordered a car that had faults and I flagged this with the dealer who refused to pickup the car n rectify the issue, alerted first response who were quick to get the vehicle inspected and recovered back to the dealer. Got a full refund of my deposit and had my finance restored in 24hrs and ordered another car without any hustle. Would highly recommend them. Reviewed on: 13th August 2021
tafirenyika michael Gundu's avatar
tafirenyika michael Gundu

Customer service zero to none!!

5
Amazing customer service every time you ring nothing is too much problem for the advisors and they are so understanding Reviewed on: 13th August 2021
Georgia Rose Newman's avatar
Georgia Rose Newman

Excellent company

5
First class staff and products.No hassle communication. Reviewed on: 13th August 2021
Michael Palmer 's avatar
Michael Palmer

Service

5
Amazing company! Very friendly and helpful staff Reviewed on: 13th August 2021
G's avatar
G

Outstanding service

5
On my 7th agreement with them. Always given outstanding service. Reviewed on: 13th August 2021
Michael Preston 's avatar
Michael Preston

Amazing!!

5
Great service from FRF. They were willing to work with us to ensure that we could get the finance we needed. Reviewed on: 13th August 2021
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