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First Response Finance: Car finance reviews

4.95
Based on 7,191 reviews, last reviewed 28th Apr 2026
25600% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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0%

Latest highest rating:

5

They were very helpful They were very helpful couldn't have asked for a better company to help with my car finance. They took the time to ensure everything got done to what ... Read more Reviewed on: 28th April 2026
Melissa c's avatar
Melissa c

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (7191)

Great service

5
Never had one issue. Been a customer for a few years now and will definitely use again. Reviewed on: 11th August 2021

Fair and Affordable

5
First Response are there for the people with less than perfect credit. Looking beyond your past and taking into account where you are today. I can't recommend them enough. We have been with them for almost 10yrs. And would not go anywhere else Reviewed on: 11th August 2021

Too Many To Mention

5
I hear regularly that customers who have chosen First Response Finance, experience an amazing level of service and a lender who has their interests at heart. Reviewed on: 11th August 2021

Fast and smooth

5
They have been the only one to help me out ! Thank you ! Reviewed on: 11th August 2021

Thanks to first response

5
Without first response I would not have bought my BMW 3 series. I asked other finance companies for 4 years finance on my new car but they would only give 3 , first response came along and gave me that option and the repayments was even more affordable every month. Reviewed on: 6th August 2021

Excellent company. Easy to use

5
Quick and easy application process but also very informative and always explained in an easy to understand manor. I have always been able to get through to someone if I’ve needed to and they’ve always been polite and managed to help me with my query, I’ve had 2 cars on finance now and both have been perfect and made so stress free. Reviewed on: 5th August 2021

Excellent experience

5
Very quick, very easy and a super friendly company to deal with Reviewed on: 4th August 2021

A great company to deal with

5
I’ve used First Response a number of times and have always found them helpful, polite and very understanding of my requirements. I would not hesitate in recommending them. Reviewed on: 14th June 2021

Very polite but still professional

5
Great dealings with all staff very helpful and knowledgeable Highly recommended Reviewed on: 5th June 2019

Very helpful and very friendly

5
They were brilliant in helping me get my car finance funding as quick as possible and we're very helpful and friendly if something come up that might have hindered the application Reviewed on: 2nd May 2017

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