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First Response Finance: Car finance reviews

4.87
Based on 8,001 reviews, last reviewed 29th Jul 2026
151% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Was so quick easy and smooth sailing couldn’t be hap... Was so quick easy and smooth sailing couldn’t be happier choosing first choice, and look forward to working with them in the future Reviewed on: 29th July 2026
Kieran C's avatar
Kieran C

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026
Lori Buck's avatar
Lori Buck

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience. Write a review

First Response Finance Car finance reviews (8001)

Best finance company

5
Fantastic finance from start to finish very easy to deal with used them at least 4 times perfect every time no hassle great service perfect Reviewed on: 13th August 2021

Brilliant service. Helped me where no other company would

5
I would recommend using first response finance. Brilliant service. I will be going to them again in the future Reviewed on: 13th August 2021

Brilliant

5
Wasn't expecting to be able to get car finance,but first response said yes & I now have e the car I wanted. Reviewed on: 13th August 2021

Fantastic Experience

5
First Response Finance has Finansed two cars for me.From the start to the finish of me getting my cars it went so smoothly on both occasions.I didn't have to keep calling them to ask about anything as the company keeps you informed about what is happening every step of the way and what I was told would happen is exactly what happened throughout the whole process.Also on both occasions the funds for both cars were paid to the car company's when they said it would be and I was able to collect both cars as arranged with the car company's. When I enquired about my second car which I purchased in 2020 I was also given a lower Finance rate which I was told would happen if I wanted to change my car in the future and used the company again to finance it. I would recommend First Response Finance to anyone without hesitation and will definitely be sing them again when I decide to change my car. Thanks very much First Response Finance for a very stressles experience for which I am also experiencing with my second car. Reviewed on: 13th August 2021

Quick and easy no hassle whatsoever fantastic company to deal with

5
Fantastic company to deal with so friendly and helpful Reviewed on: 13th August 2021

Brilliant customer service

5
In the 8 years I have used first response for car finance I have not had any issues with customer service. Very friendly and helpful call staff. Reviewed on: 13th August 2021

Fair & Easy!

5
I think I have been with First Response Finance for 8 years or so now? They have always been fair and easy to use. Never had any issues with them, have good deals when it comes to getting new car finance & they are very quick too, in fact, I would say quicker than a car dealership sorting your finance out. You have a basic and perfect online account if you want to check payments/dates/change things, no issues at all. Also, Can I give a big shout out to all the staff I have dealt with at first response, they have always been very nice, polite and helpful. Reviewed on: 13th August 2021

Hyundai i30

5
I bought a car march of this year I had 2000 as a down payment. First response made a plan to suit me and were very helpful giving the current circumstances personal and professional. Very competitive rate apposed to some other companies I had tried. Highly recommended Reviewed on: 13th August 2021

Top company

5
Absolutely brilliant company to deal with. Reviewed on: 13th August 2021

No hassle

5
Everything was so easy with First Response finance, from the initial phone call to collecting my new car. Young Lady that dealt with was very helpful and very polite Reviewed on: 13th August 2021

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