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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7810 reviews)

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4.88

Based on 7,809 reviews, last reviewed 25th Jun 2026

84800% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Very helpful and good to communicate with Very helpful and good to communicate with Reviewed on: 25th June 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7810)

Excellent

Absolutely fantastic service! Very helpful and accommodating! I even recommended my mum and she couldn’t believe how helpful and fair they were! 10/10! Reviewed on: 13th August 2021

Fast amazing service

Super fast response from them had my car finance from start to finish done in 4 hours and car delivered Reviewed on: 13th August 2021

The most decent Car Finance company I know of

First Response Finance is the most decent Finance company I have ever dealt with. I have had 3 cars financed through First Response. In the 5 years or so that I have been their Customer, I have had a couple of ups and downs, a redundancy and an employer stopping to pay wages and going into administration. Trough dialogue and keeping First Response informed, they waited for me to pull myself together, get a new job and then resume as usual. That capacity for dialogue and supporting their Customer is far better than the average Finance Lender behaviour (default, bust and recover forcibly), and must be commended as the best I have seen. It was thanks to First Response supportive approach that I was able to get myself sorted, catch-up with the payments and then resume as usual. I recommend and rate First Response highly for the reasons above. Reviewed on: 13th August 2021

Excellent fast service

Having bad credit I struggle to get car finance until the car dealer suggested first response finance. The service fast and efficient the customer service advisor talked me through the process and how much the repayment amount would be. I am very satisfied with the service I received. Reviewed on: 13th August 2021

Dream givers

This is the only company that gave me a chance to finance my dream car for my family they were very friendly and understanding would recommend to everyone and would use them again in a heartbeat thank you so much for everything you done for my family Reviewed on: 13th August 2021

Mr guy hilton

Used first response since they started and still do,great easy company 2 deal with .Good rates,quick service still use today highly recommend Reviewed on: 13th August 2021

Absolutely amazing company

Friendly staff great customer service any problems they are always able to help Communication is brilliant The company as a whole help with quotes payments if theres a struggle a worry. Can honestly say the best about if theres a problem with the car they sort it not many companies that would help. Highly recommended Reviewed on: 13th August 2021

Absolutely excellent

Absolutely excellent I don't have the best credit rating but was accepted very friendly team and always happy to help recommend to everyone who asks about my finance couldn't fault them at all brilliant company Reviewed on: 13th August 2021

New car

First response finance were so helpful and friendly when helping me purchase a new car. Would recommend them to anyone. Reviewed on: 13th August 2021

Fantastic company to get finance from

Have had to chat to the finance company a couple of these with some advice and they have been so helpful, customer service is second to none..Very happy with First Response Finance. Reviewed on: 13th August 2021

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First Response Finance: Car finance reviews

84800% increase in 5 star reviews

50% decrease in 1 star reviews

Latest highest rating:

4

Latest lowest rating:

2

About this product

Review First Response Finance: Car finance now

Best car finance provider 2025

First Response Finance Car finance reviews (7810)

Excellent

Fast amazing service

The most decent Car Finance company I know of

Excellent fast service

Dream givers

Mr guy hilton

Absolutely amazing company

Absolutely excellent

New car

Fantastic company to get finance from

Review First Response Finance: Car finance now

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