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First Response Finance: Car finance reviews

4.87
Based on 8,001 reviews, last reviewed 29th Jul 2026
151% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Was so quick easy and smooth sailing couldn’t be hap... Was so quick easy and smooth sailing couldn’t be happier choosing first choice, and look forward to working with them in the future Reviewed on: 29th July 2026
Kieran C's avatar
Kieran C

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026
Lori Buck's avatar
Lori Buck

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (8001)

Amazing service

5
Professional and good prices happy to finance with them again Reviewed on: 13th August 2021

Amazing

5
Amazing service, helped me to buy my very first Mercedes and nothing was to much to ask can thanks the guys enough!!! Reviewed on: 13th August 2021

Second Time User. Same GREAT service

5
The service is and has always been very simple from the end users perspective but having sat in the showroom with the dealers waiting for payment it’s a great service for them also. Swift payment and courteous team. On my second use of their products I was offered finance again but the repayment was a little high. I challenged back politely outlining zero late or missed payments over nearly three years and they moved the payment to a better rate which sealed the business. They listened and this stopped me shopping elsewhere. Always polite people on the other end of the phone and made me feel like a human being not a sun prime customer. Reviewed on: 13th August 2021

Amazing! 100%

5
Helped me with a new car during lockdown I could have got one without them thank you Reviewed on: 13th August 2021

Awesome!!!

5
Very friendly, excellent customer service, really listened to me when I explained my situation. Recommended them to friends also in a similar position, and First response were able to help them to Reviewed on: 13th August 2021

Great Service

5
They were excellent with my finance for my car even after I had a bad crash and had to finance a new one they were on the ball had a new car in a matter of days with no hassle. Reviewed on: 13th August 2021

Amazing

5
An amazing company to work with, each step in their process was made clear and easy to understand with no hidden secrets. highly recommend. Reviewed on: 13th August 2021

Spectacular service

5
Amazing service second to none, minimal hassle and just simply worth doing! Highly recommend Reviewed on: 13th August 2021

I never thought I could get help

5
I was in need of a new car I was always buying cheap runarounds and the last one broke down leaving me stranded in the middle of Crewe with 3 children and I thought enough was enough. My credit has never been very good so didn’t hold out much hope. I called, made a face to face appointment , chose my car, got approved and drove away the same day!!!!! They were sticking their necks out to get me a good deal and I am still living my car. Big thanks to first response finance Reviewed on: 13th August 2021

Great company

5
Easy to deal with! Excellent customer service and a friendly company. Reviewed on: 13th August 2021

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