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First Response Finance: Car finance reviews

4.87
Based on 8,001 reviews, last reviewed 29th Jul 2026
151% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Was so quick easy and smooth sailing couldn’t be hap... Was so quick easy and smooth sailing couldn’t be happier choosing first choice, and look forward to working with them in the future Reviewed on: 29th July 2026
Kieran C's avatar
Kieran C

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026
Lori Buck's avatar
Lori Buck

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience. Write a review

First Response Finance Car finance reviews (8001)

Best company

5
Best company I have used friendly service very easy to use and love the app makes everything so much easier Reviewed on: 13th August 2021

Excellent

5
First class service. The process was so quick and easy. The staff are experienced and fully informed and so helpful. Always get an immediate response, no waiting around. Brilliant company to deal with and highly recommend Reviewed on: 13th August 2021

Great experience

5
Very quick service, finance package fully explained and after care excellent Reviewed on: 13th August 2021

Very helpful company !!

5
These people are so helpful and have everything sorted for u. Excellent customer service. Reviewed on: 13th August 2021

Great service

5
Always there to help whem i need them to answer any questions i might have Reviewed on: 13th August 2021

Above & beyond service

5
I'll keep it brief & to the point... FRF took in my application when my credit rating was rock bottom having never had credit or finance before, they were the only company that gave me a chance, I'm now on my 3rd vehicle with FRF & I honestly can't praise them enough, everyone I've ever spoken to has been 110% helpful, knowledgeable & completely there for me, if I've ever had a vehicle issue such as breakdown etc...FRF has been there offering help wether it be just another voice on the phone as guidance all the way to offering financial assistance to help with garage fees or even just follow up calls, they really do care about their customers & I've been with them for some time now & my view of financial companies in general since being with FRF now have a standard to live upto that I've yet to experience elsewhere Absolutely too company I wish them all the success that they deserve C.Sloan. Reviewed on: 13th August 2021

Very easy to set up, quick, hassle free

5
It was my first time getting a car on finance, i was nervous about how the whole experience would go. Turns out, it was made fairly straightforward with no problems. Reviewed on: 13th August 2021

Quick and easy

5
Quick and easy car finance, no problems in 3 years Reviewed on: 13th August 2021

Very happy customer

5
I needed finance, I wasn't accepted elsewhere due to previous struggles, I've been with first response finance now for a couple of years. They've always been helpful professional and understanding, I would 100% recommend using this company for your finance needs. Thanks guys Reviewed on: 13th August 2021

Great customer service

5
Very happy with independent finance transaction Reviewed on: 13th August 2021

Review First Response Finance: Car finance now

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