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First Response Finance: Car finance reviews

View other First Response Finance products
4.87
Based on 8,001 reviews, last reviewed 29th Jul 2026
151% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Was so quick easy and smooth sailing couldn’t be hap... Was so quick easy and smooth sailing couldn’t be happier choosing first choice, and look forward to working with them in the future Reviewed on: 29th July 2026
Kieran C's avatar
Kieran C

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026
Lori Buck's avatar
Lori Buck
Read all reviews Write a review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (8001)

Excellent service

5
From initial phonecall to sorting out paperwork to finally getting the keys to my vehicle. First response have excellent with there customer service and have kept me informed even after the purchase. Highly recommend Reviewed on: 13th August 2021
Vickjay's avatar
Vickjay

Excellent company

5
I have used this company before and had excellent service off them so went back for my latest car. They are very helpful and patient on the phone. They are courteous and very friendly and very professional. My family also use them and wouldn't use any body else. Reviewed on: 13th August 2021
Elaine Houghton's avatar
Elaine Houghton

Great service

5
Can’t fault this company ........ first class customer service Reviewed on: 13th August 2021
Lee's avatar
Lee

Brilliant service

5
Brilliant service from these guys every step is explained. First class care will definitely use and recommend their services again Reviewed on: 13th August 2021
Alastair's avatar
Alastair

Great until a problem

1
Great company until you have a problem with the vehicle then they are of no help at all - leave you high and Dry and become overnight mechanics Reviewed on: 13th August 2021
Stacey Carter's avatar
Stacey Carter

Excellent finance company

5
They always helped when I need it and have friendly staff always a pleasure to deal with Reviewed on: 13th August 2021
Jamie Nicholls's avatar
Jamie Nicholls

Perfect company to deal with

5
I have had no issues each time I have called FRF. I have always had a friendly call handler and they have always made sure I am satisfied before ending the call. 100% recommend Reviewed on: 13th August 2021
Matthew Wright's avatar
Matthew Wright

Good product, good service.

4
I didn't have the best credit rating, but I didn't have the worst and FRF just ran through my personal situation, ran the numbers and offered my a good rate that allowed me to buy a good car to get me to work and look after my family. Clear, concise and pleasant throughout, a pleasure to work with. Reviewed on: 13th August 2021
Dave Morton's avatar
Dave Morton

I would highly recommend

5
From start to finish of the Purchase of my car they was so helpful and made sure I could pay the finance and not get myself into more debt they are very helpful and they make sure they give you a reasonable offer of repayments so you can afford to pay for it Reviewed on: 13th August 2021
Debra Slater's avatar
Debra Slater

Professional, personal, service

4
The ease and speed at which everything was organised, especially with an import vehicle was excellent. The fact that I can deal 1:1 without a call centre for a professional personal service sets them apart. Reviewed on: 13th August 2021
ALF's avatar
ALF

Review First Response Finance: Car finance now

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