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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

No hassle at all.

No hassle at all... they answer all your questions you need to ask. Reviewed on: 6th May 2025

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 6th May 2025

Their services was prompt and swift.

Their services was prompt and swift. I got the loan and got my car Reviewed on: 6th May 2025

Reply from First Response Finance Thank you for the four-star review! Response date: 6th May 2025

My best car Finance company

I recently financed a car through First Response Finance, and I couldn’t be happier with their service! From start to finish, their process was smooth, transparent, and incredibly fast making what can often be a stressful experience completely hassle-free. Why First Response Finance Stands Out: Lightning-Fast Approval – I applied online, and within just a few hours, I received my approval. No endless paperwork or long waits! Competitive Rates – They offered me a much better interest rate than other lenders I checked, saving me money in the long run. Excellent Customer Service – Their team was friendly, responsive, and guided me through every step. No hidden fees or confusing terms—just clear, honest communication. Flexible Payment Options – They provided multiple payment plans to suit my budget, making repayment stress-free. The Best Part? The Whole Process Was Seamless! I was driving my new car in just a couple of days after applying. First Response Finance removed all the usual headaches of car financing, and I’d highly recommend them to anyone looking for a quick, reliable, and customer-friendly auto loan provider. If you want fast approvals, great rates, and top-notch service, give them a try you won’t be disappointed! Reviewed on: 5th May 2025

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 6th May 2025

Finance cars

Have been really good financed 2 cars with them , but interest is a little high Reviewed on: 5th May 2025

Reply from First Response Finance Thank you for the four-star review! Response date: 6th May 2025

Easy process and 2nd to none customer service

To start to finish the application was simple to fill out the communication and process of the application throughout was easy and straightforward. They contacted the dealership paid for the bike. All I had to do was go and pick it up highly recommended. Reviewed on: 5th May 2025

Reply from First Response Finance Thank you Antony! Response date: 6th May 2025

Finance through First Response last year, straight f...

Finance through First Response last year, straight forward and very helpful, they're a responsible and also understanding lender at the same time, which is why I've been a loyal customer and will continue to be so. Reviewed on: 5th May 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours Steven! We hope you're happy with your new car. Response date: 6th May 2025

Excellent.

Excellent. I was in the process of buying a car and the dealerships messed me around a little. First response worked with me to find another vehicle as one of their approved dealerships. Happy with my purchase thank you. Also to note this is my second time financing a car with FRF. Reviewed on: 5th May 2025

Reply from First Response Finance That's great to hear, thank you Aaron! Response date: 6th May 2025

Excellent service

We love our car and the communication was excellent thankyou Reviewed on: 5th May 2025

Reply from First Response Finance That's great to hear, thank you Paul! Response date: 6th May 2025

Willing to help

With not such a great credit score I had been refused credit from so many companies, I was becoming dis heartened, close to giving up when first response accepted my motorbike proposal application.Really helpful and friendly staff to Talk to. First response took a chance on me being a good customer and I thank them for that. Reviewed on: 4th May 2025

Reply from First Response Finance Thank you Chris! We hope you're happy with your new van/car/bike/vehicle. Response date: 6th May 2025

Simple Easy finance all round

Simple easy to finance my car and the online signature was easy and very transparent Reviewed on: 4th May 2025

Reply from First Response Finance We’re happy that we could help you Robert! Response date: 6th May 2025

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