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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (6931)

It was so easy

I completed most of it online. During breaks at work it made it so easy Reviewed on: 7th May 2025

Reply from First Response Finance That's great to hear, thank you Laura! Response date: 8th May 2025

Amazing Customer Support

Really friendly, helpful and I'm going to keep using them every time I need car finance, I would recommend first response to anyone needing finance 1000% the best finance company I've ever dealt with, everything was explained with ease and understanding and the customer service agents are amazing Reviewed on: 7th May 2025

Reply from First Response Finance That's great to hear, thank you John! Response date: 8th May 2025

Great customer service, easy to use website and perf...

Great customer service, easy to use website and perfect for first time finance. Reviewed on: 7th May 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 8th May 2025

Amazing customer service very nice polite people on...

Amazing customer service very nice polite people on the phone. Quick and easy setup for finance Reviewed on: 7th May 2025

Reply from First Response Finance That's great to hear, thank you Thomas! Response date: 7th May 2025

This is my second time using first response finance.

This is my second time using first response finance. They supported me when I lost my husband they didn't put me under any pressure which I'm forever grateful. A couple of years later I wanted to change my car they helped me find my perfect car set everything up for me and made the transition so easy. I highly recommend this company Reviewed on: 7th May 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours Wedy! We hope you're happy with your new car. Response date: 7th May 2025

Excellent service, very helpful telephone staff

Excellent service, very helpful telephone staff Reviewed on: 7th May 2025

Reply from First Response Finance We’re happy that we could help you Robert! Response date: 7th May 2025

Really helped me with financing a vehicle where othe...

Really helped me with financing a vehicle where others had failed. They made the whole process easy and painless. Very friendly and helpful team of staff. I really like the way they dealt with the whole application from the start. Non judging and fair. I highly recommend First response finance Reviewed on: 7th May 2025

Reply from First Response Finance We’re happy that we could help you Lee! Response date: 7th May 2025

The process was so smooth from applying to finding a...

The process was so smooth from applying to finding a car Reviewed on: 6th May 2025

Reply from First Response Finance That's great to hear, thank you Michael! Response date: 7th May 2025

I’ve had two cars with this finance company however...

I’ve had two cars with this finance company however the interest rate is a lot higher than with previous car dealerships however it was the best option for me at the time Reviewed on: 6th May 2025

Reply from First Response Finance We’re happy that we could help you Hannah! Response date: 7th May 2025

No issues with this company.

No issues with this company. I am on a 4 year finance plan and i have no issues or problems and can access my data whenever i like Reviewed on: 6th May 2025

Reply from First Response Finance That's great to hear, thank you Jessica! Response date: 7th May 2025

Review First Response Finance: Car finance now

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First Response Finance: Car finance reviews

No new 5 star reviews

300% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review First Response Finance: Car finance now

First Response Finance Car finance reviews (6931)

It was so easy

Amazing Customer Support

Great customer service, easy to use website and perf...

Amazing customer service very nice polite people on...

This is my second time using first response finance.

Excellent service, very helpful telephone staff

Really helped me with financing a vehicle where othe...

The process was so smooth from applying to finding a...

I’ve had two cars with this finance company however...

No issues with this company.

Review First Response Finance: Car finance now

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